Denise Yeo Email & Phone Number

Singapore

Singapore

Leads the strategy, planning and end to end execution of change management interventions across various sectors, such as Defence, Finance, Education, Law.

Singapore

• Worked with the AXA Change Management team on developing change management capabilities and change management execution on the ongoing projects• Worked on organisational change projects for a smooth employee transition to an agile working environment and under one single entity (post merger)• Led in Change Management interventions for new internal service CRM system - Identified change impacts of process by audience and developed and executed communication plan for impacted… Show more • Worked with the AXA Change Management team on developing change management capabilities and change management execution on the ongoing projects• Worked on organisational change projects for a smooth employee transition to an agile working environment and under one single entity (post merger)• Led in Change Management interventions for new internal service CRM system - Identified change impacts of process by audience and developed and executed communication plan for impacted stakeholders• Created communication collaterals, such as videos, posters, newsletters etc. for ongoing projects to generate hype and excitement for the user community• Researched and identified change interventions to increase sponsorship engagement and user adoption on projects Show less

Singapore

- Coordinated internal associate development programs for employees acrossASEAN region - Responded promptly to associates’ queries about internal and external training related matters- Worked closely and professionally with external and internal stakeholders to ensure training success - In charge of all logistical arrangements for internal trainings - Registration of participants for trainings and subsequent application for relevant government funding- In… Show more - Coordinated internal associate development programs for employees acrossASEAN region - Responded promptly to associates’ queries about internal and external training related matters- Worked closely and professionally with external and internal stakeholders to ensure training success - In charge of all logistical arrangements for internal trainings - Registration of participants for trainings and subsequent application for relevant government funding- In charge of tracking training progress for more than 600 completed trainings, from training application to evaluation and review in order to make improvements whenever necessary- Supported the roll out of new IT Learning management system to more than500 employees - Did system testing and came up with various scenarios for trainingadmin, managers and associates to pre-empt future issues - Co-developed FAQ guides for managers and associates for easyreference- Admitted to the Students@Bosch programme for outstanding interns at theend of internship term - Enrolment rate was about 3% of all interns in 2015 Show less

- Led a team of 4 consultants to review volunteer programme for a government-linked agency - Provided key recommendations for programme content and alumni structure based on internal needs analysis - Delivered an implementation roadmap based on the agency’s chosen programme content and structure- Led a team of 4 consultants to assess market demand and provided robust recommendations for an F&B social enterprise to expand its operations - Obtained a… Show more - Led a team of 4 consultants to review volunteer programme for a government-linked agency - Provided key recommendations for programme content and alumni structure based on internal needs analysis - Delivered an implementation roadmap based on the agency’s chosen programme content and structure- Led a team of 4 consultants to assess market demand and provided robust recommendations for an F&B social enterprise to expand its operations - Obtained a client satisfaction score of 5/5- Regular point of contact between project advisors, client and consultants to update on project progress- Ensured all workstreams were running smoothly according to each project’s short timeline of ten weeks Show less

- Conducted research on the learning attitudes of 100 seniors in Singapore - Used research findings to craft out suitable programmes and offerings for the co-operative- Networked with industry players to source for 10 founding members and programme developers for the cooperative

Business Management And Social Sciences, Organisational Behaviour And Human Resources, Sociology

Activities and Societies: Conjunct Consulting

Business Management

Completed modules in: - International Economic Order at a Turning Point: International Movements of Capital, Investors Strategies.

Diploma, Business & Social Enterprise

Activities and Societies: Compassional Youth in Action(CYA) Club, The Christieara Programme