Denise Tinline Email & Phone Number

Pitt Meadows, Bc, Ca

Pitt Meadows, British Columbia, Canada

Mass Timber Construction Solutions, Engineered Structural Connectors, Fasteners and Fastening Systems, Mechanical and Adhesive Anchors, Lateral-Force Resistance Systems, and Repair, Protection and Strengthening Products

Maple Ridge, British Columbia, Canada

Surrey, Bc, Canada

Surrey, Bc

We are a specialty connection system supplier for heavy and mass timber connections in residential and commercial projects. A variety of structural screws, pre-engineered connectors, wood to concrete composite systems are available for innovative timber projects.Find The Right Connector For Your Project Access All Our Technical Resources Send Us Your Inquiries Fast Shipping Everywhere In North America

Maple Ridge, British Columbia, Canada

Afcom – FlexiBake Software• Software Sales Representative for Bakery Management Software Company. • Provide online software demonstrations based on business operational needs. Includes: recipe management, nutritional computation and product labeling, costing, inventory controls, production, sales, accounting and management analysis. •Provide onsite and online training and implementation of bakery management software.• Manage multiple client implementations simultaneously • Support desk, tracking calls, analyzing client issues with fact finding and lead questioning. Providing solutions, enhancement requests, and reporting and/or escalating issues as required. • Follow up with clients to review resolution to issues.• Use consideration, understanding, and listening skills to truly understand what the client is communicating.• Following up on leads from website visits, trade shows, and incoming calls. • Managing Customer & Prospects in ACT & SUGAR CRM.• Design marketing materials, magazine advertisements, business cards, trade show booths, user and training guides, implementation documentation as well as recorded training tutorials.• Increased sales revenue 75% since joining the company in 2008.

Maple Ridge, British Columbia, Canada

Owner/Operator Crumbs Bakery-Café • Hired and managed 10-14 employees• Rebuilt business, improving customer service, created new product lines; build up regular client base, started wholesale side of business, increasing catering and wedding cake sales• Regular wholesale and catering clients included: Blenz Coffee Houses, West Coast Express, Paliotte Restaurants, Frogstone Grill Restaurants, More Crumbs Bakery, Fraser River Pile & Dredge (7 month catering contract 5AM & 5PM), Kiewit & Sons, Moli Energy, Pelton Reforestation, Maple Ridge Hospital, Maple Ridge Hospice, WCB Office, The Act, City Hall• Accounts receivables and payables, and payroll using Simply Accounting• Increased business 26% 1st year, 30% in 2nd year and 25% in the 3rd year• Built and maintained website from template as well as all marketing materials• Received Business Excellence Award in 2006 from the Chamber of Commerce• Recognized by restaurant critic Mark Laba from the Province paper, 5 great places for cheesecake, and 5 great places for pumpkin pie and 5 great places for cinnamon buns. Also recognized in the Province paper "The Lunch Box", for our fresh ingredients, classic sandwiches, homemade entrees, paninis and wraps.• Gave back to the community by donating product for large and small functions• Organized fundraiser dinner and concert events for International Justice Missions Canada.

Delta, British Columbia

Loki Management Systems• Implementation of scheduling and payroll preprocessing software• Analysis of client requirements to identify, understand and improve business processes of organization and help determine best business practices for client’s software• Implementation, training and system support for multi-client sites • Help Desk coverage, taking calls and emails, trying to resolve issues, logging into tracking program. Following up with clients on resolutions• Traveling across Canada and the US providing training, marketing and sales support • Project sustainment – contracted to train/support Administrators of Loki applications across the Provincial Health Authority hospitals • Led and/or assisted in successful software implementations in 18 client sites ranging from 400 to 25,000 employees• Documentation for Loki Software Applications for user guides and training guides• Working with software design team, functionality and testing departments

Coquitlam, British Columbia, Canada

Forensic Psychiatric Services Commission• Scheduling meetings, agendas, minutes, support staffing office, administrative support to Unit Managers and Nursing Staff, business correspondence, multi-line switchboard, processing mail, photocopying, faxing, inventory and ordering, user of multiple health care software programs• Project subject matter expert for the implementation of ESP software. Worked with diverse team from finance, payroll, unit managers, BC clinic manager, staffing and HR as well as HR/Scheduling software vendors. Maintained the security of the system, payroll exports and conducted staff training for the entire facility• First line of support and training of ESP Software for all Managers and Users on site and in various clinics across the province of BC • Recording employee time, creating rotations, schedules and entering exceptions into scheduling software and exporting to payroll• Produced technical and training documentation