Managed one of the two income producing departments of the company. Responsible for the supervision and training of personnel, project management, the leading of continuous improvement initiatives (both within the company and within the government agency), ensuring efficient operations and proper A/P and A/R related to the department, while guaranteeing excellent customer service to clients, and while serving as a liaison with government officials.

Evaluated company processes, spear-heading continuous improvement initiatives that increased organizational efficiency through the strengthening of human resources, improvement of communications, and the transition into a paperless environment. Attended conventions to reinforce existing business relationships, increase company awareness, and acquire new customers.

Recruited, trained and supervised accounting, sales, marketing, distribution/logistics, and human resources staff (fifteen team members). Managed corporate social responsibility program, nationwide inventories, imports from different countries, and distribution logistics across three main cities. Negotiated addition of over 20 new products to sales portfolio. Developed financial structure and established key banking relationships for day to day operations, including cash flow management, capital expenditures, and outlining and tracking of key performance indicators. Designed internal/external company policies and business strategies. Assisted in equipment sale negotiations. Reorganized company structure and increased profits by 38% in eighteen months.

Co-founded start-up business and introduced fourteen brands into marketplace. Grew business across three major cities within three years by developing customized sale strategies focused on competitive advantage distinction via in-house training, minimal response times, and outstanding customer service. Designed internal company policies including employee handbook, training programs, both short and long-term pricing model, compensation structure, and corporate social responsibility programs. Prioritized/planned work activities, using time/resources efficiently while minimizing costs. Researched and negotiated addition of products to sales portfolio. Managed nationwide inventory and distribution logistics. Recruited, trained, assisted and supervised sales, accounting, and office staff. Established and maintained over 100 positive customer relations. Negotiated sales of wastewater treatment equipment.

Investigated and enabled growth opportunities in the tilapia industry (USA & Canada). Designed strategies for market penetration. Helped coworkers embrace and implement new marketing initiatives. Collaborated with information analyst in developing customer resource management program. Enabled coworkers' transition from one customer resource management program to another. Redesigned office layout and actively participated in the remodeling process. Provided customer assistance.

Supported quality control research activities of the chair of the marketing department.