Denis Firsov Email & Phone Number

Moscow, Russia

Development and management of Service business in Russia and CIS. Responsibility for business growth and operational leadership.- Development and implementation of a strategy for Service business (sales, operations)- Responsibility for budget, forecast and P&L of Service business- Grow Service business to new and existing customers- Close cooperation and support of the Sales organization- Service offer development according to market needs- Ensuring of efficient delivery of Services on all stages (presale – proposal -tendering – contract phase – field service - final customer acceptance)- Leadership of the local service team including ongoing development of skills and resources- Manage resources productivity, leading improvement process, ensuring Quality, Health and Safety standards

Development of sales of services, equipment and solutions of Schneider Electric: Low and medium voltage / Automation / IT- Business development, Sales strategy, Sales channels, Competition analysis- Responsibility for increasing business volume and profitability- People leadership and development. Driving sales efficiency- Business process management and improvements- Establishment of long-term relationships with key customers- Development and implementation of new Service offers

To deliver best in class services, Presale team calculates and prepares full scope of service offer: installation, start-up & commissioning, repairs, modernizations, complex audit & consulting, long-term service contracts for full range of Schneider Electric products and Solutions - Energy / Industry / IT / Buildings.- Lead and develop Presale team- Planning, analysis, reporting and motivating of the team- To understand customer needs and propose best technical and commercial solutions- Works closely with Sales, Marketing and Operations teams- Optimization of internal process for pre-selling and offering - Implementation of Quotation tool to minimize preparation time and improve quality of commercial offer - Development and implementation of new service offers together with required teams

Schneider Electric is a world expert in energy management and automation. - Preparation of commercial offers on complex projects of modernization of equipment and professional services - Negotiations with customers regarding technical and commercial issues- Support for execution of contracts (delivery, project implementation)- Assistance to customer in the development of technical requirements for works on modernization and upgrade of existing engineering systems- Preparing of periodical reports about current projects and sales volume

Maschinenfabrik Reinhausen is world expert in production of OLTC (on-load tap changer), monitoring systems, voltage regulators and accessories for power transformers.- Consultations of customers in choice of the necessary equipments- Preparation of technical and commercial offers for supply of equipments- Installation supervision of equipments- Implementation of projects for the maintenance of equipment (development and agreement of contract documents, ordering of spare parts, preparation of estimates for the work, works at the site)- Management of contract documentation for the supply of equipments

I went my way from design engineer. I got a great experience and knowledge in the field of designing of High/Medium/Low voltage substations and execution of electromagnetic compatibility auditing.Performed pre-project / project activities and audits on a large number of power facilities (Hydro Power plants, Substations 6 – 500 kV) on all over Russia

Master Of Business Administration (Mba), Strategic Management, 5

Master Of Electric Power Engineering

Bachelor Of High-Voltage Physics And Technologies