Denis Fonseca Email & Phone Number

State Of São Paulo, Brazil

Los Angeles, California, Us

Los Angeles, California, Us

- Responsible for worldwide CUBO operations. Key responsibilities ranged from goal setting, developing regional / local business plan and strategic priorities to coordinating product launches, cost management, KPIs, monitoring of the P&L performance of these markets along with local teams.- Development and implementation of CUBO’s manufacturing facility in the USA (beverage production), managing the operations areas of the factory, quality, engineering, machinery, investments, industrial performance, supply chain, research and development.

Los Angeles, California, Us

- Chief Engineer responsible for developing CUBO machine/pod, a self-cleaning single serving machine that makes hot and cold beverages, from 0°C to Boiling, and that prepares a wide range of beverages, from juice to soup.- Responsible for engineering vision and strategy driving innovation and maintaining competitive advantage, strategies for protecting and leveraging intellectual property, including patents, trademarks, and trade secrets for company products.- Portfolio and project management, from concept to EOL, with expertise in design and development, validation, reliability, NPI, manufacturing and aftersales.

Freguesia Do Ó, São Paulo, Br

- Managed the area responsible for RFQ being responsible for identifying and addressing new business opportunities, project quotations (timeline, budget, technology and Cost).- Responsible for technical interface and interaction with current and new customers ensuring clear project roll out (concept to EOL), managing all technical matters, providing guidance for PMs.- Managed an Advanced Repair/Refurbishment Center for Access Control Devices, Public Telephones, Mobile phones, Set top Boxes, overseeing a team of 150+ employees.- Responsible for Customer Care/Experience (Call Center, Backoffice), Spare Parts Planning, Purchasing and Logistic.- Management of after-sales, KPIs, responsible for the Authorized Service Center Network, inbound and outbound logistics, warranty policies, technical information, financial management and provisioning.- Managed the engineering team responsible for the development of hardware and software, fixtures and jigs used in the production process.

Valinhos, Sp, Br

- Project Management Scope: Portfolio and Product E2E Development, Product Lifecycle Management, Cross-functional Team Management, PMO implementation, LSS project implementation , Power BI (Portfolio Management Implementation), Customization Project Manager, Cost and Budget Management, NPI.- System and Quality Engineering Manager Scope: Feasibility study, RFQ, Architecture development, product specification, SW & ME & HW Quality Engineering, Reliability Assessment; Derating assessment; Device Risk Assessment; PQP (Product quality plan); Certification & Homologation; New product Development; Product development (R&D); Failure mode and effect analysis (FMEA); DfX (Design for Excellence: DfMA, DfT, DfR, DfS, DfD, DfSS, DfP).

São Paulo, Sp, Br

- Responsible for creating, analyzing and implementing the best service strategy for products/services from all channels and segments of the company, with a focus on revenue, user experience and customer satisfaction.- Management of strategic projects, development of new products/services, integration of areas and processes, startup of operations, launch of new technologies, organizational redesign and customer segmentation.- Responsible for the performance management of products and services in the service channels, providing feedback to the entire company, generating structural actions to eliminate the root cause of the problems throughout the life cycle.

Chicago, Illinois, Us

- Responsible for managing the launch of ODM products (Asia) in the Brazilian market and for the process of introducing new technologies and tools in service operations (authorized networks, advanced repair centers and contact centers), being the interface between the plant in Brazil and international plants.- Responsible for transferring manufacturing operations and technical assistance, nationalizing processes, negotiating deadlines, costs, SLA’s (service level agreement), developing suppliers and providing technical support between different operations in the USA and China.- Responsible for managing product performance in the field, warranty cost, failure rate and also for identifying, analyzing, and implementing corrective actions related to design, manufacturing process, suppliers, which cause field complaints.

Campinas, Sao Paulo, Br

- Chief Engineer responsible for building the first Latin American Competency Center (LACC) to perform field failure root-cause analysis in mobile devices, radios and iDEN devices.- Responsible for managing product performance in the field, warranty cost, failure rate and also for identifying, analyzing, proposing and implementing corrective actions and solving problems related to design, project, manufacturing process, suppliers, which cause complaints field customers.- Development of a unique method for root cause analysis in electronic products without component replacement.- Architectural design and systems development, software and hardware tools for failure analysis, reliability and technical assistance labs.

Suwon-Si, Gyeonggi-Do, Kr

- Chief Engineer responsible for transferring manufacturing and engineering operations from Manaus plant to Campinas.- Responsible for improving quality and efficiency within Operations and Manufacturing processes.- Development and improvement of manufacturing processes by creating work instructions, fixtures, and shop aids.- Responsible for leading New Product Introduction (NPI), driving pilot builds of new products.- Led and supported implementation of Lean Manufacturing principles.- Responsible for providing Design for Manufacturing (DFM) feedback to product design engineers.- Responsible for identifying and resolving product quality issues, validating and executing processes and engineering changes.- Responsible for providing technical training on NPI and changes to processes.- Responsible for industrial engineering, layout, definition of product structure, planning, tropicalization of new products and processes, line balancing, packaging development, and product testing.

Chicago, Illinois, Us

- Acted as Software Architect, Developer and Process Engineer responsible for defining, developing, coding and modeling shop floor control systems to manage and control manufacturing process, production orders, inbound and outbound warehouses, fulfillment, new product introduction, inventory, outsourcing, and distribution processes.- Strong experience with SQL, Java Script, TCL/TK, HTML, Oracle.- Electronic technician responsible for the analysis of complex manufacturing issues aiming at improving production process, NPI, product development, suppliers, reliability and quality.- Strong knowledge of RF, audio, baseband, power management, analog and digital circuits and test equipment.

São Paulo, São Paulo, Br

- Electronic technician responsible for repairing electronic modules, CPUs, power supplies, sensors, frequency inverters and converters, AC, DC and brushless motors, and textile machines.

Santa Bárbara D'Oeste, São Paulo, Br

- Electronic technician responsible for repairing electronic modules, CPUs, CRTs, power supplies, frequency inverters and converters; AC, DC and brushless motors, and CNC and Plastic Injection machines.

Mba, Logistics, Materials, And Supply Chain Management

Mba, Business Administration And Management

Bsee, Electrical And Electronics Engineering

Electronics Technician, Industrial Electronics Technology/Technician