Primary focus on HNWI (High Networth Individuals) which commonly leads to PEP (Politically Exposed Person)KYC and AML protocol compliance and management with experience in EDD, CDD and CRA evaluationsFirst line of defence in FI as a Retail Relationship Manager at Türkiye İş Bankası Focusing on account openings and monitoring, daily customer transactions and instructions which entails currency exchanges, transfers, FTD accounts and advising customer on personal and business financial development plans.Performing credit analysis for new clients applying for loans and mortgages oversight on creditworthiness, affordability and sustainability of underwriter’s decision whilst ensuring adherence to local and national policies, reporting any breaches and deviationsConsistently ensures protocol and procedure compliance for security and transparency Exceptional understanding of company targets and requirements Customer complaints and relations liaison Experienced in IT skills such as using company softwares to award clients with their approved loans/mortgages Reviewing, maintaining and recommending any changes to current client accountsInterdepartmental collaboration with Financial Crime Unit, Compliance, Operations, Accountancy, Treasury and IT departments. Personal collaboration with the head of Retail Banking, head of Financial Planning and the Branch Manager in joint projects regarding Business and Brand Development

Whilst working with Barclaycard in the outbound team, I provided card and payments solutions to small businesses through outbound calling. I also outbound dial customers to chase key documents whilst using different software systems: Salesforce, Full serve, AWS, Titan, tsys. Consultative sales training has taken place for this role including sales fundamentals course.

Working at Miller and carter as a waiter, has taught me how to communicate with different ages in a professional way whilst being in a highly pressured environment and providing outstanding customer service.

Working in a fast paced and highly pressured environment, skills include team work, communicating effectively with a diverse customer base providing exceptional customer service. Duties include, running a team, dealing with complaints and money management.

Duties include, till work, security, tidying the shopfloor and working in a team and on my initiative. Skills include communicating confidently with different kinds of people, providing excellent customer care, and managing my time.

Duties include, stocktaking, visual merchandising, deliveries and reporting directly to the Area Manager. Skills include time management, being responsible, communication and attention to detail.

Working as a teaching assistant has taught me to manage my time very well and being able to work with a group of 11 year olds supporting them with different group activities. Sometimes this involved dealing with challenging behaviour.

My role at the Colchester Gazette primarily involved working as a mascot. This role helped to develop and improve my interpersonal skills, as I adapted my communication style when communicating with people of various ages, in promoting the Colchester Gazette. This also included travelling to an array of locations within the Essex area.