Denys Iliasov🇺🇦 Email & Phone Number

Kharkiv Region, Ukraine

• Testing web and mobile apps on numerous projects (all types of testing including API, automation and grey-box)
• Test-cases/suites/checklists development
• Requirements and tech.docs analysis

Ukraine, Kyiv

• Technical support, analysis and control of IT infrastructure;
• Troubleshooting, end-user support;
• Full office network support: about 40 PCs, 2x Windows Servers (AD, Exchange, VMware, 1C, Liga, Dynamics CRM, etc); all office equipment, users devices, telephony;
• Backup administration;
• Providing advices on selecting and purchasing IT equipment;
• Technical consulting of internet-trading clients (trading terminal Bloomberg, PFTS, UX, QUIK);

Ukraine, Kyiv

• Identification of customer needs in information services, products, and technologies. Preparation of technical proposals;
• Organization of technical customer support, client consultation on the technical capabilities of software products;
• Building, analyzing and supporting customers IT-infrastructures.

Ukraine, Kyiv

• Technical support and optimization of IT – Infrastructure of several offices;
• Troubleshooting technical issues with customers;
• Technical consulting for clients.

Ukraine, Kyiv

• Organization, control and planning work of IT-department;
• Basic training of Technical support engineers;
• Identification of customer needs in information services, products, and technologies. Preparation of technical proposals;
• Searching for partnerships, contractors;
• Building, analyzing and supporting customers IT-infrastructures.

Ukraine, Kyiv

• Level 1 Technical Support (ISP) by telephone, e-mail, IM;
• Diagnostic and solving problems reported by ISP users.