Denis Kazakov Email & Phone Number

San Francisco Bay Area

Scotts Valley, Ca

Moscow, Russian Federation

• Served as a Tech Support Specialist and a Systems Administrator for day-to-day business operations• Improved operational efficiency by proactive infrastructure management, applying industry best practices and significant enhancements to the core IT systems and services• Reduced infrastructure administrative footprint and operating costs by upgrading to Windows 2008 Active Directory and Physical-to-Virtual server migrations – more than $100 000 in a long term savings• Created and achieved 90% virtualization rate of server environment using VMware vSphere Virtualization Platform running critical services such as Active Directory, MS Exchange 2010, IIS, MS SQL • Planned and implemented mail migration from MDaemon to MS Exchange 2010 (500+ mailboxes) within one week• Merged IT infrastructure (Active Directory, Mail, Files, DB etc.) of regional branch offices, simultaneously building IT infrastructure and expanding network of 40+ local branch locations• Implemented helpdesk system based on ManageEngine ServiceDesk to better meet troubleshooting requirements• Closely collaborated with key internal stakeholders, including various business units, ensuring seamless quality IT support and identified technical strategies to improve enterprise architecture features• Secured production systems, published Internet facing services – Online Banking• Closely collaborated with Information Security Department to implement and support SIEM (IBM QRADAR) and DLP(Infowatch) solutions that allowed to prevent data leakage and identify disloyal employees • Trained and managed IT department, including two technical team members out of six

Moscow, Russian Federation

• Established and managed strategic operational plans and budgets on behalf of Russian building automation system client• Challenged with development and implementation of operational best practices and procedures, aimed at achieving cost-cutting (up to 20% cost reduce on products import)and process improvement results (improved customer satisfaction) • Collected customer requirements, performed risk management functions, managed change requests, formulated action plans, and monitored quality• Oversaw all sales, business development, and cultivation of network partners, collaborating with key internal and external stakeholders on project scope expectations and ensuring timely project deliverables for two large multistory residential buildings (over 20000 sq.ft each) within 2 year timeframe• Managed, monitored and evaluated cabling infrastructure by 3rd party subcontractors to ensure proper installation and operation• Deployed and maintained Moscow office’s IT infrastructure from E2E to cut the costs on IT support• Installed and configured automation systems for the ongoing projects, including Crestron, Extron, and Apogee

Moscow, Russian Federation

• Effectively maintained File Servers, MS SQL, MS Exchanges 2003, ISA Server 2004 systems, enabling access to critical business resources (Online Banking, Internal Banking System) and enforcing operational policies and procedures• Deployed MS Operations Manager 2005, resulting in higher efficiency of monitoring, system management and troubleshooting • Developed backup strategy “Day-Week-Month-Year” for critical information and administered Symantec Backup Exec backup system that allowed quick and centralized access to backups• E2E creation (concept, development, implementation) of Security Policies to streamline managing processes and troubleshooting server security issues• Responsible for systems security, access and updates, maintaining a virus-free environment using Symantec Antivirus Corporate 10 • Successfully implemented MS Virtual Server Enterprise 2005 to cut infrastructure costs by 20%

Master'S Degree, Geography

Bachelor'S Degree, Geography