Denis Lemire Email & Phone Number

Edmonton, Alberta, Canada

Edmonton

The Internet provides a myriad of inexpensive tools and platforms that enrich small business with capabilities that were previously out of reach.Generic dot Business serves as your personal liaison, enabling successful adoption and integration while you remain focused on your core business.

Edmonton, Alberta, Canada

Responsible for working closely with customers to understand their needs and help them utilize CircleCI's platform to improve their software development and deployment processes.This includes providing technical guidance, configuration and security reviews and working with the product team to pass forward feedback and feature requests.Through my experience and expertise, I am able to help customers drive efficiency and scalability in their DevOps practices, ultimately leading to faster delivery of high-quality software.

Edmonton, Canada Area

Responsible for re-engineering and entirely replacing the IPTV infrastructure acquired from Zazeen, including all video transcoding, HLS caching servers, DRM (Verimatrix) and middleware (Minerva) platforms.Developed a custom SBC solution bringing the Canadian PSTN to Microsoft Teams. The in-house SBC solution was amongst the first three solutions to be certified globally for Microsoft Direct Routing.Championed modern DevOps practices within the organization. Pioneered the use of Ansible, CircleCI, Docker and Kubernetes.

Edmonton, Alberta, Canada

Lead team in the care and feeding of all systems peripheral to running a nationwide Canadian ISP - authoritative and recursive DNS, RADIUS, SQL databases, etc.

Edmonton, Canada Area

Managed team overseeing the infrastructure for hosted Lync / Skype for Business as well as "Cloud Connector" for SfB hosted in Office 365. Managed development and deployment of custom SBC implementations for carrier grade SIP services.

Expanded the sales engineering role beyond just carrier SIP and into the hosted application space. Expanded sales engineering team further to include Hosted Lync, hosted PBX and custom colocation of dedicated SBCs. Grew and mentored a team of sales engineering SMEs.

Edmonton, Alberta, Canada

As an early sales engineer at ThinkTel I was able to set the tone and defintion of the role. Ultimately serving as the senior resource, I was able to scale up the sales engineering team to serve a rapidly growing customer base.

Edmonton, Alberta, Canada

A highly technical role in which I was instrumental in onboarding of new carrier grade SIP customers. Responsible for eliminating the barriers preventing successfully adoption of SIP in the enterprise. Engineered the full end to end solutions, conquering SIP interoperability and establishing reliable direct peering to ensure predictable bandwidth with public internet failover.Served as THE point of contact to provide customers with single point of contact, white glove treatment.

Edmonton, Canada Area

Developed scripts to automate regularly recurring tasks, abstracting them down to push button simplicity. Particularly in relation to provisioning and disabling of clients across a variety of equipment involved in WISP networks.Performed routine maintenance, patching of security vulnerabilities, monitoring and otherwise ensuring the successful operation of dedicated client servers, particularly those running Gentoo Linux or involving the qmail daemon.Responsible for the migration of client mail and related services, customer databases, and financial transaction history during several network acquisitions.Quickly became the "go to guy" for escalation of all matters of internal technology as well as higher tier customer support.

Edmonton, Canada Area

Single handedly maintained, monitored and administered the AirSurfer WISP network for over eight hundred fixed-wireless broadband locations. Duties included implementation and maintenance of all key network services (DHCP, DNS, mail, caching web proxy, etc).Developed a client information tracking system utilizing a MySQL back-end and custom mod-perl front-end. The system encompassed real time tracking of billing, e-mail accounts, static IP addresses, bandwidth usage, trouble tickets, on-site scheduling, etc.Deployed and administered the office's Asterisk based VoIP phone system.Responsible for all client technical support (phone and e-mail).

Designed and quoted custom desktop computer systems specific to the needs of individual clients. Sold a monthly average of $100,000 worth of systems, components and software.