Develop and arrange promotional material and in-store displays; Motivate the sales team to meet sales objectives by training and mentoring staff; Undertake store administration duties such as managing store budgets and updating financial records.

Managed inventory, in-stock positioning, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.Established and maintained a training program to keep all liquor store staff informed and knowledgeable of store products, and train staff in proper customer relations skills and sales techniques in an effort to maintain a high quality of service to the public.Created and submitted monthly reports to the state board Ensure all established policies and procedures are adhered to for the accounting of cash sales and review and audits positions with responsibility, the handling of money to ensure integrity in the deposit of money for the liquor store.Responsible for cash security; prepare daily bank deposit for deposits at the bank and daily sales reports.Responsible for establishing staff work schedule.

supervisor Customer Service - DubaiDubai Metro RTAFuture Happiness Centre (Dubai electricity and water authority)Supervising day-to-day operations in the customer service department.Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.Security in-charge and Reception (Barakat Fruits and Vegetables)Manage the completion of own work assessments and coordinate work with other team membersManage incidents and/or assist in incident management,Conflict management,Crowd control

Worked with direct marketing and distribution departments (FMCG).Prepared Forecasts, customer summaries and strategic growth plans for large customers.Managed inter-company, inter-departmental interactions to resolve issues and improve process.Responsible for sales, delivery and merchandising of HPL products on a route, building and maintaining trust with decision makers and providing excellent customer service.

Following standardized company procedures relating to all aspects of office performance.Managing customer accounts and financial administration.Coordinating and communicating activities for office, including all employee events.