Denisse Bravo Lopez Email and Phone Number

Reporting to the CTO, responsible for the creation of the Maintenance and Infrastructure area of the Mobile Network (5,748 sites 3.5 Ghz (5G), 700 Mhz, AWS), Red Fibra (FTTH, TX FO, FON more than 10,000 km of fiber ), Datacenter (2 MSO, 4 RSO), Energy, Infrastructure Management and Company Contracts (6,200 sites). Leading a team of 51 employees and contractors nationwide. Responsible for an estimated annual budget of US $ 62 MM in OPEX and 2.5 MM in Capex.• Design and generation of lean… Show more Reporting to the CTO, responsible for the creation of the Maintenance and Infrastructure area of the Mobile Network (5,748 sites 3.5 Ghz (5G), 700 Mhz, AWS), Red Fibra (FTTH, TX FO, FON more than 10,000 km of fiber ), Datacenter (2 MSO, 4 RSO), Energy, Infrastructure Management and Company Contracts (6,200 sites). Leading a team of 51 employees and contractors nationwide. Responsible for an estimated annual budget of US $ 62 MM in OPEX and 2.5 MM in Capex.• Design and generation of lean processes, KPI's, improvement of systems and automation of the area in Q3 2021.• Design of tenders and RFPs with contractors of the Mobile network, Fiber Optic network and Datacenter. Negotiations, closing of contracts, administration and supervision of the services provided with SLA, fines and control of payments in Oracle.• Leading strategic projects of the 3YP 2022-2024 Energy Management Plan based on 4 pillars: green energy (reducing AC consumption by US$120,000/year and Antofagasta off-grid Green Hydrogen project), market and regulation (passing to free customer estimating opex reduction by 25% app), systems and efficient use of equipment (reducing opex by 15% for 5G and 4G) and improvement of energy backup systems (increasing uptime of mobile sites by 2.5%).• Responsible for the CTO to participate in the Waste Management Policy and the 2021 Sustainability Report.• Responsible for O&M in due diligence for the sale of towers to Phoenix Tower International (PTI) for app US$1,000 million.• Representing WOM in the National Economic Prosecutor's Office for the Claro-VTR merger as an expert in Telco Infrastructure.• Leading the project for the implementation of asset management software for network inventory and logistics for Fiber, Transmission and Datacenters 2022.• Best network uptime achievement. NPS (Net Promoter Score) Mobile Network No. 1 in Chile with 38 points. NPS Red FTTH No. 1 in Chile with 69 points, both data according to Cadem as of September 2022. Show less

Reporting to the VP of Infrastructure and Corporate Wholesalers. Responsible for the creation, design and implementation of the area, leading a team of 6 direct and 25 indirect people.• Leads the generation of relationships, commercial, business and contract management with telecommunications companies in national and international market to seal win-win negotiations. Investment of US$4,5 MM between 2019 and 2021.• The area represented 30% of the company's costs. Monthly payments to… Show more Reporting to the VP of Infrastructure and Corporate Wholesalers. Responsible for the creation, design and implementation of the area, leading a team of 6 direct and 25 indirect people.• Leads the generation of relationships, commercial, business and contract management with telecommunications companies in national and international market to seal win-win negotiations. Investment of US$4,5 MM between 2019 and 2021.• The area represented 30% of the company's costs. Monthly payments to national and international suppliers for US$3 MM. Contributing to the reduction of costs and improvement of the Ebitda margin by 8% in 2018 and by 4.5% in 2019, exceeding in both cases the proposed goal of 3%.• Leading the generation of international strategic submarine fiber optic connectivity projects from their design, negotiation and implementation in Chile, Peru and Colombia and implementation of a new POP in Sao Paulo with connectivity to the Google cloud to have geographic cloud redundancy between Brazil and Chile.• Responsible for the negotiation and implementation of infrastructure and connectivity in new datacenters of international providers in Chile such as EdgeConneX, Odata, Ascenty and expansions of Datacenters such as Sonda Chile.• Renegotiation with local providers in Peru for Gtd Peru internet contracts, achieving savings of US$300,000 by 2020. Show less

Reporting to the VP Corporations Segment, responsible for the commercial management between Gtd Teleductos and Telcos of the national and international market in different work fronts. Implementation of all the processes to be supported in AX of Microsoft ERP for the generation of purchases and payment of invoices. Participation in a strategic network expansion initiative where it is defined how the company will grow in terms of network capacity and capillarity.

Reporting to the CFO of the company, in charge of defining the business processes for the CRM/ERP project with the aim of automating B2B and B2C processes from full stack Oracle to CRM Netcracker in the areas of Sales, Customer Service and Marketing. Supporting the areas of Processes and implementation of ERP Microsoft AX that included: HR, Logistics and materials, Finance, Maintenance and Projects.

Creation and implementation of the Business Processes Sub-Management, reporting to the Corporate Manager of Strategic Planning, leading a team of 5 people. Leading the integration of processes and systems to automate areas of companies and corporations. In charge of the documentation of processes, flows, manuals and the incorporation of new products to the Product Master. Responsible for the ISO process, management control and operational continuity in the areas to measure their performance in… Show more Creation and implementation of the Business Processes Sub-Management, reporting to the Corporate Manager of Strategic Planning, leading a team of 5 people. Leading the integration of processes and systems to automate areas of companies and corporations. In charge of the documentation of processes, flows, manuals and the incorporation of new products to the Product Master. Responsible for the ISO process, management control and operational continuity in the areas to measure their performance in coordination with the requirements of ISO 9001 at Gtd Group level. Show less

Creation of the Operations Management Sub-Management, reporting to the Director of Technology. Relationship with all areas of the company. Leadership in process transformation, automation and procedures. Design and implementation of the Business Management System, an internal development system, which allowed processing more than 3,000 monthly services (with annual increases) and which has been operating for 12 years nationwide. This system was designed on the macroprocess of services and… Show more Creation of the Operations Management Sub-Management, reporting to the Director of Technology. Relationship with all areas of the company. Leadership in process transformation, automation and procedures. Design and implementation of the Business Management System, an internal development system, which allowed processing more than 3,000 monthly services (with annual increases) and which has been operating for 12 years nationwide. This system was designed on the macroprocess of services and operation of the COR business with a transversal and end-to-end vision in the areas of pre-sale, sale, installation and post-sale services that allowed visibility and traceability of service sales, their states and processes throughout their flow within the company. Appointed for the reengineering of the B2B Companies area in the purchase of Telefónica del Sur, based in Valdivia, implementing organizational, structural and systemic changes to improve the operation of the company and automate processes. Leading and coordinating a multidisciplinary team of more than 20 professionals, reporting to the CEO of Telsur. Changes were successfully implemented and involved more than 300 people within the company. Show less

Reporting to the Commercial Manager, leading a team of 6 people. In charge of clients and businesses in the Telecommunications area, obtaining 40% of the income of Gtd Teleductos. Responsible for Pre-sales of technological projects and post-sales of services contracted by clients such as Movistar, Entel, Telmex, Impsat, Equant, etc.