Denisse S Lopes De Matos Email & Phone Number

Jaraguá Do Sul, Santa Catarina, Brasil

Jaraguá Do Sul, Santa Catarina, Brasil

Porto, Portugal

I conduct live chat interactions with international market place customers to resolve concerns and complaints.

Pomerode, Santa Catarina, Brazil

I was responsible for coordinating, in a multidisciplinary way, the communication activities of the spaces of the Cultural Center of Pomerode (Museum, Municipal Theater, Art Gallery, Music School) and the marketing communication of cultural festivals (Festa Pomerana, Weihnachtsfest, Immigrant Week). I developed a new strategy of organic content for the social media channels, besides coordinating the digital communities management, producing press releases, photographs and graphic materials, proposals for sponsorships and all kinds of official documentation (minutes, reports, contracts, correspondence, etc.).

Blumenau And Region, Brazil

I acted in services for digital marketing and advertising. My main contribution was focused on consulting for content strategies (SWOT analysis, characterization of personas, editorial line planning and content letters, FAQ, etc.), writing, editing and revising journalistic, advertising and technical texts. Among the projects I most enjoyed being involved in, I highlight the social media for The Basement English Pub (Digital Collective, 2015-16), social media for Lunelli Group fashion brands (Oodles, 2015-17) and the Schornstein Magazine (Pen.ag, 2018-19).

Rio Do Sul E Region, Brazil

I renewed the digital communication strategy for the Ibirama City Hall. In the period of six months, I achieved an organic growth of 200% in all the networks' social capital. I coordinated the graphic arts management and press office activities, with press releases production, photographs and active follow up. I also contributed to the production of municipal cultural events and creation of various official contents (reports, advertising campaigns, etc).

Blumenau, Santa Catarina, Brazil

I provided simultaneous support to the Department of Civil Infrastructure (2015-17), Department of Urban Development (2016-17), Department of Urban Maintenance (2016-17), and the Oktoberfest Blumenau cultural festival (2015-17). I worked with focus on press release management, active follow up, and report production. I also coordinated graphic arts for public constructions and provided support for government public events.

Jaraguá Do Sul, Santa Catarina, Brazil

I developed strategy and narrative for the fashion brands of the Lunelli Group (Hangar 33, Lunelli Têxtil, Lunender, Alakazoo and Lez a Lez), Viacred Credit Cooperative, Orbitato Fashion Institute and Kamylus Malhas. I increased the number of qualified leads by an average of 50%. I especially developed content for social networks, blogs, e-commerce, Facebook ads and sponsored links. I also worked with digital brand monitoring and management of digital communities with over 100,000 followers.

Pomerode, Santa Catarina, Brazil

I worked exclusively for the Tourism, Culture and Sports Municipal Department, where I coordinated the tourism marketing communication of the municipality of Pomerode, including all the activities of the municipality's cultural events calendar (Festa Pomerana, Osterfest, Gastronomy Festival, Weihnachtsfest). I was responsible for the creation and application of the new organic content strategy for social media. I produced press releases, photographs and graphic materials, with active follow up, as well as support for national, regional and local press. I was also responsible for the management of official documentation (reports, contracts, correspondence, etc.).

Blumenau, Santa Catarina, Brazil

I coordinated the weekly content curation for the website and newsletter, managed the group's e-commerce and other administrative routines. I also ghostwritten a collaborative book and produced the national meeting of associates.

Florianópolis, Santa Catarina, Brasil

I created digital strategy and narrative for the brands Imaginarium Fundesign, Blog Thematic Weddings and Valore Investments. I worked in content production for blogs, websites, digital campaigns and community management, as well as organic brand monitoring and weekly results reports.

Blumenau, Santa Catarina, Brazil

As a member of the communication team, I worked in the production of press releases and photographs, press relations and media support, graphic arts, communication protocols and assistance in public State events.

Pomerode, Santa Catarina, Brazil

I was responsible for the editorial staff, interviews, photography, writing and editing for the printed and online bi-weekly newspaper.

Blumenau, Santa Catarina, Brazil

I developed the editorial planning, as well as working on the staff, interviewing, curating, writing and editing for a monthly magazine specialized in gastronomy.

Pomerode, Santa Catarina, Brazil

I provided press relations services to all municipal areas. I also performed the marketing communication for cultural projects and festivals of the municipal tourist calendar. I focused on the production of press releases and photographs, website management, active follow-up - with local, regional and national press relations and support service. I was also responsible for graphic arts, publishing of internal marketing newsletters and daily clipping.

Bacharelado Em Jornalismo, Comunicação Social

Activities and Societies: Estagiária na Hemeroteca do CEHCOM - Centro de Estudos de Ciências Humanas e da Comunicação (2003), Estagiária.

Mestrado, Museology/Museum Studies

Mestrado, História E Património

Specialization, Corporate Public Communications