Denita Robin Email and Phone Number
As a dedicated Customer Experience Executive at Pulsefusion, I leverage my expertise in customer relationship management and service optimization to ensure exceptional customer satisfaction and loyalty. My role involves developing and implementing strategic initiatives that enhance the overall customer journey and deliver a seamless, positive experience across all touch points. I am committed to fostering a customer-centric culture and driving initiatives that not only meet but exceed customer expectations. My goal is to create memorable and impactful experiences that building long-lasting customer loyalty and trust.
Pulsefusion Pte Ltd
View- Website:
- pulsefusion.com
- Employees:
- 4
-
Customer Experience ExecutivePulsefusion Pte Ltd Nov 2023 - PresentSingapore, Singapore -
Customer Service RepresentativeYec Yureka Edukasi Cipta Sep 2023 - Oct 2023Yogyakarta, Indonesia -
Administration InternYec Yureka Edukasi Cipta Aug 2022 - Dec 2022Yogyakarta, Indonesia• Efficiently handled the pre-packaging and post-packaging customer’s documents before leaving the company• Developed 150 new exercises for online learning dash YEC• Responsible for supervised YEC English Proficiency Test and online learning every month to get newoptimizations• Maintained white label customer account information database• Created new articles about English topic, assisted for English Research and Development• Succeed in making articles that reach rank 1 on page 1 in 5 days based on the keyword 'concessiveconjunction' on Google search -
English TutorBrits Yogyakarta Dec 2021 - Oct 2022Yogyakarta, Indonesia• In charged to reviewed and discussed all English questions for teaching materials with other tutors• Managed to teach more than 10 classes during the super intensive UTBK period every week• Communicated well with the students and responsible for giving study feedback or evaluation to thestudents -
Social Media WriterLinimuda Oct 2021 - Jan 2022Jakarta, Indonesia• In charge on managed Instagram of SimulasiKu, a product by Linimuda• Made 2 Instagram daily contents (copywriting) and coordinated the design with Graphic designer• Increased the engagement of SimulasiKu Instagram, the post contents got likes 1000+ from 500+ likers.• Selected as the best intern of the month from other four writer interns -
Website Content WriterCineverse.Id Sep 2021 - Nov 2021Tangerang, Banten, Indonesia• Responsible to follow new updates on movie industry and made a film review• Provided more than 3 reviews a week using WordPress and followed SEO regulations• Managed to create a new Netflix series-review only for a day• Translated press release English article to Indonesia about coming soon movies and series, supervised by editor
Denita Robin Education Details
-
English Language And Literature, General
Frequently Asked Questions about Denita Robin
What company does Denita Robin work for?
Denita Robin works for Pulsefusion Pte Ltd
What is Denita Robin's role at the current company?
Denita Robin's current role is Customer Experience Executive & Sales Admin at Pulsefusion Pte Ltd | Office Administration | Bachelor of English Literature.
What schools did Denita Robin attend?
Denita Robin attended Yogyakarta State University.
Who are Denita Robin's colleagues?
Denita Robin's colleagues are Aditya Ristanto, Iskandar Muhammad, Nadyya Maulidiyanti, Mohamed Rashid Esnin, Ima K..
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