Planning, developing, translating and adapting literature and marketing materials, managing all aspects of print production and advertising, preparing and editing a monthly 16-page newsletter, maintaining and editing the content of the company websites, processing reports, customer support, providing information via email, general administrative support, preparing letters and documents.

Planning, organizing and managing the operation of the bookshop, developing and implementing operating procedures, planning, monitoring and ensuring appropriate inventory levels, maintaining relationships with publishers and suppliers.

Translation of business news from Bulgarian to English.

Answering, screening and transferring phone calls, receiving and directing visitors and clients, general office duties – photocopying, faxing and mailing, maintaining an electronic and a hard copy filing system, handling requests for information and data, resolving administrative problems and inquiries, preparing and modifying documents including correspondence, drafts, memos and emails.

Customer support, answering telephone, screening and directing calls, providing information to callers, taking and relaying messages, general administrative support.