Denivea Strozier Email & Phone Number

Lawrenceville, GA, US

Cumming, Georgia, United States

• Led the integration of Dentrix, refining patient scheduling processes and enhancing daily patient flow
• Focused on creating a welcoming environment that elevated patient satisfaction by 80%, supporting dentists during procedures and cultivating strong patient relationships
• Consistently ensure the accuracy of over 400 patient charts each month, minimizing downtime and improving the overall patient experience.
• Played a key role in marketing efforts during a practice transition, successfully retaining existing patients while attracting new ones under the new dentist’s leadership.
• Identified opportunities for operational improvements, driving initiatives that streamlined processes and improved patient outcomes.

• Streamlined scheduling and efficiency by increasing total patient flow by 13% and an average of 3 extra patients per day by leading the introduction of Denticon within the organization.
• Successfully increased patient satisfaction by 80% by proactively assisting dentists with treatment procedures and establishing positive communication and feedback loops with patients.
• Increased accuracy and reduced downtime by reviewing 400+ monthly patient charts and leveraging industry standard software to log patient data during exams and procedures.
• Employed a servant leader approach to coaching, mentoring, and teaching colleagues and coworkers on organizational best practices.
• Leads the IT and systems maintenance and repair operations which includes computer hardware, software, amalgam separator, compressor, and vacuum systems.

Suwanee, Georgia, United States

• Consistently ensured 100% availability of supplies through successfully applying inventory management procedures and standards including forecasting future supply and demand as needed.
• Provided excellent patient care and service by applying strong interpersonal skills while establishing mutually beneficial relationships through routine and regular patient check ups.
• Increased patient onboarding and intake procedures by proactively maintaining accurate and timely documentation, coding and preparing insurance forms, and scheduling referral appointments as needed.
• Acted as a facilitator and liaison between the patients and the dentist by reinforcing positive feedback loops and alignment on patient care and treatment options.
• Leveraged industry standard software and applications to maintain accurate documentation.

Sales Development Specialization

Sales Basics People Skills, Sales Terminology, Organizational Structure, Ideal Customer Profile, Buyer Persona Sales Process Sales Cycle.

Bachelor'S Degree, Dental Hygiene/Hygienist