Denize Mcgregor Email & Phone Number

An accomplished, results-orientated executive with experience in people, customer service, and operations across various sectors (both B2B and B2C) and international accountability (US, Europe, India, Middle East, LATAM, Asia Pacific, and Africa). I have worked as part of the executive leadership team of a range of businesses employing 60,000 to 500 people, so I can scale up and down as required. My expertise includes strategy design and delivery, leading and creating customer-focused business delivery teams and global shared services. Notable experience delivering major change programmes within complex legal environments, ensuring strong stakeholder management and customer focus. Technical expertise in managing mergers(M&A), TUPE, employee (ER) & industrial relations (IR), engagement with trade unions and works councils, transforming profitability, and increasing value for all stakeholders in partnership with senior stakeholders (CEO, Board, senior leaders).Always keen to learn, I thrive on delivering change and solving complex challenges. My unique combination of broad and deep knowledge allows me to help businesses solve problems. I have substantial experience participating in and contributing to long-term strategic business planning at senior levels, sitting with Senior Leadership teams, and at the Board Level. Understanding and communicating across different cultures, internationally or within business, fascinates me. I care about delivering excellence and seeing things from the customer's perspective, and I make a difference by leading large teams to do the same. I genuinely believe that if people feel valued in an organisation, they will offer an outstanding experience to their customers, whether internal or external. A natural collaborator who is authentic and engaging can quickly gain credibility and build trusting stakeholder relationships. Enthusiastic and hard-working, wanting to make a real difference in the business by coaching and developing teams to deliver against business strategy.I am fully media trained and experienced in working directly with boards, both local and central government, cabinet, agencies, and communities in various sectors. Specialities:✹ Change & Transformation ✹ Customer Experience ✹ Stakeholder Engagement ✹ Customer Management ✹ Leadership & Talent Development✹ Strategy Development & Execution ✹ Mergers, Acquisitions & Outsourcing ✹ Operational and Cost Efficiencies ✹ Employee & Industrial Relations ✹ Cultural Change ✹ Communication ✹ Performance Management ✹ Financial & Budget management

Listed skills include Flights, Aviation, Change Management, Airlines, and 8 others.

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  University Of Aberdeen

  Distinction