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Denize D. is listed as . based in Limassol Municipality, Limassol, Cyprus. AeroLeads shows a matched LinkedIn profile for Denize D..
Denize D. previously worked as KYC Analyst at Commonwealth Bank and Customer Experience Host at Suncorp Group. Denize D. holds Postgraduate, Market Intelligence from Fia Business School.
I am a positive, enthusiastic and multi-tasking professional, with excellent organizational abilities and attention to detail to set and achieve goals. Market Intelligence postgraduate degree, developed the career working in the financial industry as a Product Specialist, with extensive experience in Sales, Project Management and Customer Service. I I have ability to present efficient solutions to provide customer satisfaction by offering sales solutions and product strategy development. The logical ability with figures enables me to control budgets, develop spreadsheets, meet deadlines, provide new ideas and control costs. I am seeking an opportunity to consolidate my professional career in the search of new challenges. EXPERIENCE AND MAIN SKILLS• Proven experience in creating efficient alternatives for complete customer satisfaction through excellent service; • Deep knowledge to create sales strategies to boost sales; • Vast expertise to analyse market trends, develop sales, price and profitability strategies, recommend improvements, identify opportunities, and create strategies to increase revenue;• Strong experience to develop product roadmaps for new and existing products, and translate roadmaps into meaningful user stories, acceptance criteria and success metrics;• Able to manage end-to-end product lifecycle; • Expertise to conduct research, including consultation with product consumers and related activities, to define current and future product strategies;• Able to perform administrative activities in general; • Significant performance in data research and analysis;• Excellent communication abilities to develop adequate relationship with all those involved in a work process; • Capacity to prioritize and manage tasks with high level productivity for positive outcomes; • High attention to detail, with strong organisational skills; • Enthusiasm for learning with the ability to adapt to change; • Solid analytical capability for problem resolution; • Computer literate and comfortable with technology; • Proficiency in Microsoft Excel.
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Sydney, New South Wales, Australia
• Perform security checks on new and existing clients and bank accounts• Adhering to all product, risk and regulatory requirements.• Restricting access to bank accounts or closing them if any suspicious activities were founded.
Sydney, New South Wales, Australia
• Opening new accounts and term deposits• Teller duties, general cashiering, and Treasurer duties • Insurance quotes and new business• Credit card applications• Customer relationship building
Sydney, Australia
• Excellent customer service, providing accurate and detailed information, to keep the client’s satisfaction level high; • Control and organize stock, ensuring the replenishment of goods. • Cash control, data update in the system, sales refund.
Sao Paulo, Brazil
• Responsible for sales projects management, ensuring compliance with sales targets set by the company. • Accountable for market trends analysis, sales development, price and profitability strategies, improvements recommendation, as well as identify opportunities to increase revenue.• Assist in administrative tasks in general, ensuring efficiency in the office activities.• Ensure customer service with excellence, focusing on complete customer satisfaction. • Analyze data and develop management reports to assist with internal controls and decision making. • Responsible for hiring and training work team.MAIN ACHIEVEMENTS: • Promptly resolved customer requests, reducing monthly complaints by more than 60%. • Part of a motivated team of sales professionals, working on the implementation of a new system to make sales more dynamic and efficient, reducing the cancellation of sales by 30%.• Participated in a sales campaign, developing strategies to ensure a 400% increase in insurance policies sales over four consecutive years.• Trained employees to qualify them for excellence in customer service. • As the only professional who knew and understood the system, created informative material so that everyone could easily parameterize the system.
Sao Paulo, Brazil
• Responsible for ensuring efficient customer service, answering questions, listening to suggestions, to avoid future complaints.• Perform administrative tasks in general. • Analyze data and develop management reports to assist with internal controls and decision making. MAIN ACHIEVEMENT: • Started activities in the company in the Customer Service position, providing excellent client support. Due to involvement and dedication, was invited by the director to provide direct assistance, assisting in the decision-making process.
Sao Paulo, Brazil
• Issue import and export invoices and control receipts. • Perform administrative tasks in general, organize documents, update the database and manage information.
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Denize D. is listed as ..
Denize D. is based in Limassol Municipality, Limassol, Cyprus.
Denize D. has worked for Commonwealth Bank, Suncorp Group, Just Group, Banco Bradesco, and Ituran Brasil.
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Denize D. holds Postgraduate, Market Intelligence from Fia Business School.
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