Dennis Lim Ys 林勇祥 Email & Phone Number

Singapore

Singapore

- Provide leadership on competency of the sales team, focus on the department and company’s strategic goals.- Formulation and direction of the sales team strategy, leading the sales team to achieve the overall targets within assigned budget.- Directs sales forecasting activities and conduct performance evaluations to strengthen the sales team competency. - Analyse new market trends and research on competitors to stay on top of latest industry news to identify business development opportunities. - Prepare budget and sales reports showing strategic action plans and propose client base expansion. - Identify the training needs of associates and further develop talents who show greater potential through development plans and coaching.

Singapore

- Develop new and manage current accounts in the assigned corporate portfolio with the objective of generating budgeted occupancy and average room rate for the hotel.- Work towards achieving revenue goals, guest satisfaction and overseeing the financial performance of the department.- Build and maintain relationship with clients and ensure a high level of client satisfaction.- Identify major prospects and formulate action plans & sales strategy aimed at servicing and converting potentials to clients.- Continuously seek opportunities for business & acquisitions within the designated portfolio.- Monitor market trends and paying attention to yield management.- Lead and guide a team of sales associates.

- Develop, manage and represent Design Hotels' business, strategic partnerships and core contacts throughout the regions by means of effectively executing sales activities as set forth in the region’s sales action plan.- Increase gross sales revenues generated within the regions, and to establish the brand Design Hotels to be a leading partner within the industry on the particular marketplace.- Identify, research and face-to-face meetings with new corporate and trade accounts as per market allocation in line with regional plan and company's targets.- Support the corporate solicitation process in accordance to business plan utilising current tools and agreed plan.- Maintain and report on the performance of corporate markets key accounts on a monthly and annual basis.- Prepare and execute the sales strategy and corporate sales activities for the regions.

- Strategic input to business/revenue growth and expanding customer base in South Asia and domestic basis. - Establishes brand recognition globally through implementation of marketing campaigns and distribution channel prospects.- Creates presentations to market domestic/global properties to various decision making audiences in Corporate, Leisure and MICE segments.- Evaluates market trends and disseminate information to representatives that may impact current/future growth and profitability.- Maintains rapport and relationship of key international accounts through constant engagement and attention.

- Cross-sells properties to maximize market share and penetrating potential business activities. - Develops business plan and sales strategy that ensures attainment of goals and profitability.- Provides insight on overall industry outlook from accounts activity and performance.- Responsible for driving FIT/group target and development of industry segment.- Prepares action plans for effective search of sales leads and identifying key prospects.- Provides timely, accurate, competitive pricing on all RFPs and prospect leads, while striving to maintain maximum profit margin.

- Highlight areas of improvement and reviewing SOPs for strict compliance in the department.- Solve disputes on room rates with the appropriate resolution.- Assign travel agent portfolio to the team in consideration of room nights production.- Regularly communicate with management and department staff to share customer concerns and implement action plans to ensure immediate resolutions.- Review corporate contracts for rates accuracy and to ensure timely billing and outstanding payment settlement.- Adjust market segment to correctly reflect the actual statistics in daily sales revenue report.- Manage and control rooms inventory to be optimally utilized without compromising on ADR. - Propose KPI and ensures the team full compliance/adherence to SOP in maintaining quality work standards.