Dennella (Nell) Petera Email & Phone Number

Perth, Western Australia, Australia

My primary objective is to deliver high quality administrative support, project and communication co-ordination to the relevant divisions. I support the broader business unit team with administration and office management services. I co-ordinate meetings and appointments, assist with financial administration and recruitment, process employee documentation, Coordinate functions, events, travel, catering and rewards for staff.

Perth, Western Australia, Australia

My role was essential to ensure timely visits to Silver Chain clients. In a highly time sensitive environment I was required to balance the needs and preferences of our clients with the skills and health and safety of our staff while meeting demands of new services. This requires concise open communication with providers, management and clients.

Perth Airport, Western Australia, Australia

My role was essential to ensure timely visits to Silver Chain clients. In a highly time sensitive environment I was required to balance the needs and preferences of our clients with the skills and health and safety of our staff while meeting demands of new services. This requires concise open communication with providers, management and clients.

Perth, Western Australia, Australia

My key responsibilities were lodging new claims, responding to all email enquiries, ensuring all claims information was securely stored and document management processes maintained. I was responsible for incoming and outgoing mail, answering phone enquiries, lodging requests for claims, maintaining individual claim information, applying the correct policy and assessing life event claims.

Perth, Western Australia, Australia

My casual role involved creating health insurance policies, processing product level changes, and changing accounts in an efficient and accurate manner. A high level of customer service was delivered to both internal and external customers via telephone and email.

Perth, Western Australia, Australia

My key tasks were investigating claims lodged by external customers for damages and determining liability. This involved liaising with both internal staff and external contractors to determine the cause of incidents. Making acceptance or decline decisions. Applying our insurance policy and negotiating settlements with customer. I was responsible for effectively managing my own personal workload, reviewing a range of information, compiling reports and responding to queries.

Perth, Western Australia, Australia

My role as a customer service administrator was varied, the main role involved processing a high volume of applications from customers to ensure that safety and timeliness requirements were met. Sub-sequential parts of the role involved providing network information to customers, reporting and resolving technically complex queries.

Auckland, New Zealand

My role as an investigator required me to detect and address customer non-compliance across the range of tax laws and social policies administered by Inland Revenue. I was responsible for resolving any issues that arose during my investigation, and provide support where prosecution action was appropriate. Consider the wider aspects of a customer’s compliance, provide education to assist future compliance and support collections staff where a new tax liability arises from an audit.I was also responsible for completing detailed risk analysis and examining financial systems and controls to determine customer compliance.

Certificate Iv In General Insurance

Diploma In Accounting

Diploma In Business Studies

Advanced Certificate In Business Administration

Certificate In Counselling And Helping Skills