• Ensure that customers are greeted within the first ten seconds they enter the store while maintaining a smile during engagement • Ensure that customers are well aware of current promotions, sales, and new sneaker releases • Ensure that the customer’s experience is fulfilled by assisting with all questions and concerns they encounter during their experience• Maintain cleanliness at all times around the cash wrap area and on the sales floor by sweeping, filling in shoe displays, and keeping apparel and accessories intact • Responsible for counting in and closing out the register at the beginning and end of every shift• Responsible for dropping money into the safe at the end of every shift

• Desk Manager functions such as returns, gift card redeems/purchases, as well as cash, check, and credit/debit card purchases• Advertised sales and promotions in order to familiarize customers as they shop around• Organized fashion merchandise in store• Provided excellent customer service • Greeted and assisted customers by providing information and resolving their complaints• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires• Maintained knowledge of current sales, promotions, and policies regarding payment and exchanges, and make customers knowledgeable of the company policies• Handled cash transactions and also end-of-day credit card slips; prepared registers at the start and end of each shift by assuring that the register count was accurate

• Fostered guest satisfaction in dining area by ensuring guests are satisfied with the food and their overall experience at the restaurant • Prepped and served excellent quality food to guests • Functioned as a cashier when needed