Manage end-to-end logistics processes, including transportation, inventory management, and full coordination for import/export and local shipments.Develop customized logistics solutions for clients and build and maintain strong relationships.Analyze market trends, identify new business opportunities, and develop effective sales strategies to achieve sales targets.Act as a liaison between clients and internal teams, ensuring clear communication and successful project delivery.Manage relationships with logistics service providers, such as carriers, and freight forwarders.Monitor and report on key performance metrics to management and clients.Monitor and report on key performance metrics, including on-time delivery, inventory accuracy, and transportation costs..Prepare and maintain logistics documentation, including shipping manifests, and customs documents.

Manage all aspects of guest reservations, including inquiries, bookings, cancellations, and modifications.Maintain accurate and up-to-date records of guest reservations in our reservation system.Communicate reservation details to relevant departments.Respond to guest inquiries and requests in a timely and professional manner, providing accurate information and solutions.Coordinate with sales and marketing departments to maximize revenue and occupancy rates.Ensure compliance with company policies and procedures, including payment and cancellation policies.Prepare reports and analyses of reservation data, including occupancy rates, revenue, and guest feedback.Participate in training and development programs to enhance reservation and guest service skills.Manage the visa application process for clients, including reviewing documents, preparing visa applications, and coordinating with embassy officials.Communicate with clients regarding their visa status, providing updates on their visa application progress, and addressing any questions or concerns they may have.Maintain accurate records of all visa applications and their status, and ensuring that all data is entered into the company's database.