Senior Erp Business Analyst
CurrentAdministrator for Oracle E-Business Suite application operating across 3 instances in the Oracle Cloud Infrastructure environment. Troubleshoot system issues and strive to provide users a workaround until the issue is resolved. Coordinate with Oracle Support to resolve issues and to have patches applied to the system. Coordinate system downtime with overseas offices in China and Europe to minimize impact on the business. Provide secondary support for Oracle Sales Cloud and Eloqua applications. Lead IT projects to add functionality to they system. Active participant in projects to drive process improvement.