Dennis Williams Email and Phone Number

Being a certified Personal Trainer and having worked as a Customer Service Lead at Apple for over 9 years, I am passionate about helping customers integrate technology into their lives and achieve their health and fitness goals. I have a certification as a Personal Trainer Specialist from the National Academy of Sports Medicine, which enables me to provide personalized and comprehensive solutions to customers. I have also demonstrated exceptional leadership and mentorship skills, driving customer satisfaction through team development and collaboration. I have consistently exceeded in all key performance indicators related to customer service such as; sales targets, empathy, business needs, timeliness, and creating complete solutions. I have led a committee of subject matter experts and stakeholders, facilitated learning seminars for all roles, and represented Canada at the World Wide Developers Conference, where I delivered training to over 500 team members in British Columbia. I am motivated by Apple's vision and standards, and I strive to create a positive and engaging customer experience.