Dennis Casto Email and Phone Number

Manage 10 to35 Employees directlyInterview, hire, train, and develop new people daily.Create weekly store and department sales forecasts so that schedules could be created within budgeted hours.Reduced the out of stock goal of the store by 30% lower than company. Established new routines for inventory management associates to achieve these goals. Conducted bi-weekly counts to make sure we stay in stock. Communicated training needs during daily task sheets in order to meet monthly achievement goals.Held weekly meetings with underperforming cashier/Subway employees and salaried managers. Coaching them on selling skills, quote follow, and general performance.Held bi-weekly meetings with salaried managers team reviewing the previous week's reports, developing weekly game plans, and following up on inventory losses/returnsHave broken the top 50 sales records for the store in the last 12 months.Inside sale for 2011 were up 22% and up 16% in diesel sales. This was the best in my division.Handling up to 25 different vendors Service and or Retail.

Managed 2 departments up to 25 associates Created and led a team to clean, clear and uncluttered aisles identified through the Customer Surveys and store walks.Created weekly store and department sales forecasts so that schedules could be created within budgeted hours. Analyzed sales data to create seasonal buys in key areas such winter additive, cooler supplies, and in house use of materials.Led new hire orientation for all new associates. The store sales went from a -6% sales deficit year to date to a +19% year to date with in a 6 monthsBy doing in house repairs saved the store $200,000 in 6 months

Managed 3 departments and 15 associatesCreated and led a team to clean, clear and uncluttered aisles and landscaping identified through the Customer Surveys and store walks. This became a region standard by a sheet that I madeActed as Store Manager on a regular basis giving daily and weekly priorities to other managers and associates. Participated in DM weekly conference calls and communicated to other managers within the store and district.The store sales were flat from previous year and beat budget by 29.5% for 12 months.Held weekly meetings with underperforming cashiers and maintenance associates on upsell and task sheets.By doing in house repair and preventative maintenance saved the store $175,000 in 1 year.

Oversee the daily operations of a mulit-million dollar business.

Managed up to 15 associatesHitting sales goals 10 of 12 monthsManaging expenses keeping it below the company goal by -1.5%Development of vendor relationsBuilding sales in community with Notre Dame, Saint Mary, and local Bowling AllyHad record sales for 4 months is cooler sales, hot food sales, and diesel.Customer Satisfaction Survey #1, 6 months straight in Division, 16 months in Region.

Manage a single unit C-store.

Managed up to26 associatesIn one year moved up Crew Member; Set fasted service time in Drive thru 6 months straight.

Oversee nine routes and deliveries to over 800 customers a week.