Managing a team of skilled operatives to deliver a program of planned kitchen and bathroom replacement, maintenance and replacement of fire doors and reactive maintenance and delivering a planned cyclical decoration program across the portfolio.With over 2,800 properties ranging from individual homes, affordable social housing and extra care facilities no two days are ever the same. People and relationships are at the heart of everything I do creating homes where people feel safe and… Show more Managing a team of skilled operatives to deliver a program of planned kitchen and bathroom replacement, maintenance and replacement of fire doors and reactive maintenance and delivering a planned cyclical decoration program across the portfolio.With over 2,800 properties ranging from individual homes, affordable social housing and extra care facilities no two days are ever the same. People and relationships are at the heart of everything I do creating homes where people feel safe and secure, helping to build thriving Communities where people can flourish. Show less

As Head of Facilities and Operations and a member of the SMT I manage a small and experienced maintenance team, with a budget of around £500k per annum, closely involved in delivering significant capital investment projects. This is a strategic and hands on role encompassing health and safety, development of policies and procedures and more recently included being the assigned Covid-19 Officer for the site. This 568 acre site includes a mix of historic and iconic buildings. My role has full… Show more As Head of Facilities and Operations and a member of the SMT I manage a small and experienced maintenance team, with a budget of around £500k per annum, closely involved in delivering significant capital investment projects. This is a strategic and hands on role encompassing health and safety, development of policies and procedures and more recently included being the assigned Covid-19 Officer for the site. This 568 acre site includes a mix of historic and iconic buildings. My role has full responsibility for ensuring the facilities standards and operational activities fully meet the demanding and diverse needs of an iconic visitor attraction, world class research organisation and a botanic garden that is host to some of the rarest plants in the world. Show less

Centre Manager of the premier shopping park in Wales, with 35 units ranging from 800 square feet to 65,000 square feet, and 90,000 shoppers per week. With over 90,000 visitors per week to the park, providing customers with a great environment in which to shop with a wide range of retailers making Parc Trostre one of the best retail park destinations in South Wales. With overall responsibility for health and safety, I managed a small dedicated team to ensure customer service excellence and… Show more Centre Manager of the premier shopping park in Wales, with 35 units ranging from 800 square feet to 65,000 square feet, and 90,000 shoppers per week. With over 90,000 visitors per week to the park, providing customers with a great environment in which to shop with a wide range of retailers making Parc Trostre one of the best retail park destinations in South Wales. With overall responsibility for health and safety, I managed a small dedicated team to ensure customer service excellence and tenant liaison were maintained at the highest level at all times. Show less

I was the Technical Services Manager at St David's Dewi Sant, one of the premier Shopping Centres in the UK with an annual footfall of 38 million. With over 160 shops and 300 plus residential properties over 1.4 million square feet, no two days are the same.