• Responsible for coordinating vehicle work orders in a way to ensure customer’s expectations are fulfilled.• Maintain communication with customers to provide updates on the status of repairs. • Financial responsibilities include running cash reports for a shop that averages $40,000 in billed work hours per month.• Coordinate technician workloads to ensure each technician remains busy for the entire day. • Received "Top Gun" award for exceeding sales expectations.

• Maintained friendly and professional customer interactions at all times. • Ensured a safe, clean comfortable environment for students faculty and visitors.• Managed day to day operations of two locations including staffing, scheduling, budgeting and day to day operations. • Prioritized daily workflows, including work order management, and move/add/change requests.• Administered leases and leased property as well as maintenance and vendor contracts to ensure contract compliance and cost effective operations.

• In charge of sales for a strategic account which had over 5,000 locations nationwide. • Managed and recorded all leads from inbound and outbound telephone marketing.• Answered customers’ questions regarding products, prices and availability.• Emphasized product features based on analysis of customer’s needs.• Wrote sales contracts for orders obtained and submitted orders for processing.

• Managed all aspects of operations for luxury resort restaurants including event planning, staffing and day-to-day operations.• Managed over 25 employees engaged as maintenance staff, cooks, bartenders, as well as extensive contracted services.• Trained employees to provide premium services with a professional presentation. • Received numerous company awards for outstanding customer service.

• Financial Services Agency - Holder of: Series 7 and a Series 3 Brokerage licenses, Certified Property and Casualty, Life and Disability and Variable Contract Sales Licenses.