*Assist customers with a variety of transactions through a seamless and friendly experience. *Demonstrate expertise in all technologies used in the store environment.* Inspire trust, teamwork and positive team relationships. Defuse customer situations and provide resolution in a timely and effective manner. * Ensure the security and privacy of customer information through education, compliance and resolution of issues. *Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program. * The ability to effectively build relationships with your customers, peers and leadership * Proficient in multiple operating systems such as MS Windows, iOS and Android. * Clear, effective communication with strong interpersonal skills, The ability to prioritize multiple tasks in a fast paced environment * Accountability, initiative and a high level of ownership.

*Proven success in current role and a strong track record of delivering results. *The ability to develop and maintain productive relationships with Store Teams and Corporate support. * Excellent communication skills and strong team building skills, A talent for influencing others and leading change.*Strong organizational, delegation and follow-through skills. Passion for technology training and educating employees on tools that make the customer experience quick, easy, and fun. * Ensure all department's stays "runway ready" through stocking, re-merchandising. * Rally the team to help maintain accurate inventory management and educate employees on shrinkage and unit variance, as necessary. *set up special events, organize back rooms, Maintain store visual presentation standards.

*Identify local merchandise assortment opportunities and partners with necessary field and support center resources to rectify and solve. *Ensures productivity of associates in meeting expectations in an efficient manner, with high integrity. *Effectively coach associates for success within the organization through effective communication, associate observation, timely feedback, recognition and performance management/performance reviews.

Position eliminated company wide.

Relocated from Ohio to Florida. Supervise Mens dept with In house Tailor shop.Process all new arrivals from door to sales floor within 24.