Dennis Dao Email & Phone Number

Windsor, Ontario, Canada

Windsor, Ontario, Canada

• Collaborated with professors and other TAs to provide support to 500+ students for 9 undergraduate computer science courses• Effectively provided 1:1 feedback in evaluation of the quality of student work to increase office hours attendance by 50%Courses:• Game Design, Development, and Tools - Fall 2023• Advanced Web Design - Summer 2023• Computer Languages, Grammars, and Translators - Winter 2023• Introduction to the Internet - Fall 2022, Winter 2022, Fall 2021• System Programming - Summer 2022, Summer 2021• Introduction to Algorithms and Programming I - Fall 2020

Windsor, Ontario, Canada

• Debugged and improved an inventory tracking system from previous co-op term and automated flows for repetitive tasks using Microsoft Power Platform and Microsoft 365, allowing the IT team to perform facilities records administration more efficiently by 40%• Engaged with end‑users with excellent customer service at the helpdesk and rolled out 60+ new work phones for enhanced security• Contributed to the company’s return to office plan by drafting employee handbooks, moving office furniture, and setting up office workstations and IT equipment

Windsor, Ontario, Canada

• Developed and designed an inventory tracking system and automated flows for repetitive tasks using Microsoft Power Platform and Microsoft 365, allowing the IT team to perform facilities records administration more efficiently by 40%• Liaised with hardware vendors to extend the warranty of company laptops for 40+ employees• Assisted with onboarding of new staff, with rollout and support of new hardware, software, and processes, and with records administration as required

Windsor, Ontario, Canada

• Designed and developed SQL Server queries for a secure manufacturing reporting application to migrate from a legacy AS400 system ahead of schedule by 2 weeks• Created improvements and amortization calculations for a quote system in Visual Basic and DevExpress WPF UI ahead of schedule by 2 weeks• Maintained software applications using Track-It to resolve operating problems and ensure response time for 200+ employees

Mississauga, Ontario, Canada

• Collaborated remotely in the Digital Main Street (DMS) Future Proof program with an Agile team of 8 to develop digital marketing strategies and tools for 5 small Ontario businesses by developing photos, logos, social media campaigns, and infographics using Adobe Creative Cloud• Delivered designs and documents to clients regularly, revising them based on their feedback until clients were satisfied, resulting in high quality work and a new brand logo for a client