Post patient payments and establishes payment plans. Calls patients with overdue accounts to request payment. Generates patient or account letters based on account status. Coordinates with coding and billing representatives to resolve caller requests. Responds to staff messages and emails. Answers calls promptly and follows up with callers in a timely fashion. Documents all activity in accordance with established workflows. Escalates issues to CSR coordinator as needed. Models and supports core… Show more Post patient payments and establishes payment plans. Calls patients with overdue accounts to request payment. Generates patient or account letters based on account status. Coordinates with coding and billing representatives to resolve caller requests. Responds to staff messages and emails. Answers calls promptly and follows up with callers in a timely fashion. Documents all activity in accordance with established workflows. Escalates issues to CSR coordinator as needed. Models and supports core values. Performs additional job functions as assigned. Show less

-Review and Process explanation of benefits-Constantly check and investigate the status of outstanding claims via paper phone calls or internet access; and perform all necessary actions to settle outstanding claims.Perform clerical duties (i.e. matching 1500 forms with Medicare remits and mailing out paper 1500 claims)-File and maintain insurance related paperwork-Assist other A/R staff with insurance related questions-Fulfill any other duties as assigned by supervisory or… Show more -Review and Process explanation of benefits-Constantly check and investigate the status of outstanding claims via paper phone calls or internet access; and perform all necessary actions to settle outstanding claims.Perform clerical duties (i.e. matching 1500 forms with Medicare remits and mailing out paper 1500 claims)-File and maintain insurance related paperwork-Assist other A/R staff with insurance related questions-Fulfill any other duties as assigned by supervisory or managerial staff -Verify patient coverage and eligibilityFallow all -HIPPA regulations-HITECH regulations Show less

Customer Service-Assist in investigation's-Team Building

Out Patient Registration-Epic/Star Medical Software-NextGen Medical Software-Transcribe Orders-Pre-Registered patients by phone-Bed Control/Admitting-Data Entry

3rd Shift Security at Tootsie Roll Ind.Interior/Exterior RoundsCustomer Service

Customer ServiceCashier

Cash Applications Division-Implement new ideas and producers for the file room and the storage area-Worked with Misys Medical Software-EZ print for retrieving medical records scanning systemEbridge Systems Medical Records Scanning System-From 12/2008 to 01/2009 Billing DepartmentClaims