Director of Field Operations Louisiana Florida Georgia. Responsible for HFC business Installation and Maintenance supporting IPC, Security, Internet, WIFI, Small Cell, and many other Business products.Manage a staff of 70 in 8 service departments Responsible for managing Instillation and Maintenance of HFC Business Customers Video IPC SIP Security .

Director of Field Operations Supported OSP Network and Field teams in Louisiana, Mississippi, Texas California, New Mexico, Arizona, ND SD Oregon Colorado ILEC/CLEC OperationsManage a staff of 121 in 9 service departments ILEC/CLECResponsible for all facilities management CLEC ILEC OSP IPTV Fiber Restoration.Report Directly To The VP of Operations.Experienced with regulatory compliance, safety, landscape maintenance, facility maintenance, collocation activity, customer interface, and emergency responseBudgeting, Management and Cost Control• Manage internal costs and reduce overtime. Regularly renegotiate and monitor contracts to keep costs down.• Conduct special analyses, audits and cost comparisons.• Regularly develop innovative solutions that cut costs in both the short- and long-term.• Control work overflow resulting in a smooth-running operation with few complaints.• Set up system to handle bottlenecks and crisis deadlines.Responsibilities• Responsible for installation and Maintenance of NETWORK VOICE, DATA and PBX Products: central to this Communications business.• Establish special relationships with vendors, local CLEC’s and ILEC’s, government service agency’s, long distance providers. • Evaluate specialized Equipment, such as soft switches, DXC units, routers, channel banks, CSU’S and test equipment for new deployment• Negotiate/maintain cleaning contracts and maintenance contracts for communications equipment.Disaster Recovery, Network Performance Improvement, Employee Continuous Learning, Coaching and Mentoring, and others.Responsible for goal-setting on an annual basis, periodic reviews of progress toward goals, and performance assessments for the entire department.Responsible for developing budget proposals and planning on an annual as well as monthly basis with a minimal variance.Established and enforced policies and procedures for the department with all related documentation.

12 year’s of experience managing a facility based start-up CLEC.Managed and helped to develop Field and Switch service departments with a staff of 10. Reorganized and set quality standards to reduce costs and lower customer turnover. Implemented training programs, improved morale and the respect of workers for each other. Strong negotiation skills. Work with high technology applications and equipment. Windstream Communications Markets: Louisiana, Mississippi, Alabama

MCI Telecommunications Jackson MS. 1997-1998Technical Specialist III Team Leader Mississippi Operations• Responsible for coordinating and performing maintenance, installation and repair of radio/light-wave, fiber equipment and cable, multiplex, switch equipment or circuit termination equipment at customer premise, repeater, junction, terminal sites or satellite earth stations. • Coordinated installation and cutover of Tellabs 5500 mini wide-band and bandwidth manager and associated equipment.• Responsible for assigning and coordinating work and providing work guidance and training to dispatch technicians.MCI Telecommunications Baton Rouge LA. 1996-1997Technical Specialist II• Responsible for installation, maintenance of customer premise equipment, FAA installation and maintenance, battery plant maintenance and terminal operations.MCI Telecommunications Jackson MS. 1996-1996Field Engineer II / FAA Technician• Responsible for account maintenance and local installation of ISDN, frame relay analog and fractional t1 services as well as T1 And T3• Responsibilities included installation and maintenance of 50 FAA sites in Mississippi.MCI Telecommunications Florence SC. 1994-1996Field Engineer I / II• Responsible for 127 miles of MCI’s backbone fiber optic plant, 3 regenerator stations and one fiber optic pop.• Responsible for the installation, test and commissioning of the fiber optic plant.• Specialized training in fiber optic splicing and active maintenance on live fiber optic cable.

• Responsible for installation, maintaining and testing of several types of naval weapon systems and associated subsystems.• Titles: radiation controls petty officer; hazardous waste controls petty officer, lead petty officer of special weapons division on the USS Forrestal for three years.• Responsible for installation and maintenance of weapons department communications systems