-Surveilling and securing client sites, utilizing alarm systems and video review systems such as MilestoneXProtect VMS and SAFE Alarm Management.-Submitting daily metric reports pertaining to planned and dropped guard hours, training compliance, and SLA measures required by the client.-Applying intermediate knowledge of Excel in order to create schedules and spreadsheets to track darkhours and overtime to ensure the client is billed correctly.-Ensuring all employees are compliant with proper certifications and training required by clients.-Attending regional meetings to discuss reports, performance, problems, and determining root cause ofproblems to ensure issues are resolved across the board.-Offering advice and constructive criticism in order to develop employees into confident and competentleaders.-Working closely with loss prevention management, collaborating to ensure smooth and seamlessprocesses.-Cut unstaffed hours down to less than 4%

-Streamlined order processing utilizing lean Six Sigma methodologies for faster customer service andimproved satisfaction rates.-Conducted regular performance reviews for team members, providing constructive feedback forimprovement.-Coordinated with other departments for seamless flow of goods from receiving to shipping stages.-Championed continuous improvement initiatives within the warehouse, encouraging team members toidentify and share innovative ideas for process enhancements.-Led and participated in GEMBA meetings to discuss strategies for improvement, listening to employeeconcerns and barriers to determine and solve root causes of issues that are being experienced.-Decreased time of refueling machinery by 10% by listening and acting upon employee concerns.-Supported, mentored, and motivated my hourly workforce.

Responsibilities:-Adjusting incorrectly received pallets-Creating and resolving tickets for damaged items and items that were unable to be received-Resolving issues related to WFS(3rd party) freight and communicating with the party involved-Locating missing pallets that were received but not slotted to a location-Assist associates with problems receiving pallets or items that were over receivedAchievements:-Resolved the inability to receive the first 3p freight that arrived to the building by troubleshooting and communicating with other facilities

-Maintained quality assurance and customer satisfaction objectives.-Managed equipment maintenance schedules, ensuring minimal downtime due to machine malfunctionsor breakdowns.-Enhanced production efficiency by streamlining processes by eliminating variation and utilizing leanmethodology.-Recorded record low customer complaints of 3% for every 1000 orders due to enforcing strict qualitystandards.-Led successful transition to lean manufacturing principles within the production department.-Demonstrated adaptability during times of change, quickly adjusting plans as needed to maintain outputlevels.-Maintained clean and well-organized production areas to avoid violations or unnecessary work delaysdue to hazards or inefficient layouts.

Responsibilities--Apply customized prints on various items such as blankets, mugs, tumblers, etc..-Package and sort items based on what company they were being shipped through.-Maintain a cleanly and organized work area

-Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safetytop priority.-Recorded incident reports with detailed accounts of occurrences.-Supervised grounds, employee entrances, and exits and security officers on duty.-Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.-Drafted reports of property damage, theft, accidents, and unusual occurrences to document dailyactivities and irregularities.-Managed incident response activities effectively, minimizing damage caused by breaches or othersecurity events.-Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in atimely manner