Dennis Hampton Email & Phone Number

Denver, Colorado, United States

Florida, United States

Finance Manager, Denny’s Auto Sales Inc.As the Finance Manager, I played a pivotal role in driving the dealership's financial performance and customer satisfaction. My responsibilities included:Sales and Advertising: Encouraged sales staff to leverage online platforms for vehicle advertising, significantly boosting customer engagement and sales. Managed the dealership's online advertising, coordinating with advertising companies to maximize visibility and lead generation.Customer Credit Analysis: Conducted thorough customer credit evaluations, providing insightful analysis to match customers with suitable financing options.Financial Coordination: Collaborated daily with over 10 sub-prime financing companies to secure vehicle loans tailored to customers' financial situations, including income, down payments, and credit history.Inventory Management: Assisted in purchasing inventory from auctions and managed a fleet of over 200 vehicles. Additionally, I input inventory and repair tickets into the system, ensuring accurate and up-to-date records.Repair Shop Support: Supported the repair shop by sourcing parts, making informed decisions on repairs, and troubleshooting mechanical issues to maintain vehicle quality and customer trust.Customer Relations and Payment Handling: Managed "buy here, pay here" payments and handled challenging customer situations, including conflict resolution and payment recovery for delinquent accounts.Vendor and Auction Relations: Built and nurtured relationships with new lending companies and vendors to expand the dealership's network and enhance sales opportunities.Problem Solving: Addressed and resolved customer issues, maintaining a professional demeanor even in physically confrontational situations.Through these efforts, I contributed to the overall success of the dealership by optimizing financial processes, enhancing customer relations, and ensuring smooth operations across multiple departments.

Cape Coral, Florida, United States

Owner, Nature's Organic CBDAs the sole owner and operator of Nature’s Organic CBD, I was responsible for all aspects of the business, ensuring smooth operations and a high level of customer satisfaction. My key responsibilities included:Sales and Customer Relations: Provided excellent customer service, offering personalized product recommendations and addressing customer queries and concerns.Marketing and Advertising: Managed both online and local advertising campaigns to boost brand visibility and attract new customers.Inventory Management: Oversaw inventory, ensuring optimal stock levels, sourcing new products, and conducting product testing to ensure quality.Financial Management: Handled all financial aspects of the business, including bills, bookkeeping, and financial planning to maintain profitability.Operations and Maintenance: Ensured the store was clean and welcoming, creating a pleasant shopping environment for customers.Product Knowledge: Stayed informed about the latest developments in the CBD industry to offer the best products and advice to customers.Problem Solving: Addressed and resolved any issues that arose, from product discrepancies to customer complaints, maintaining a professional and proactive approach.Through dedication and hands-on management, I successfully ran Nature’s Organic CBD, building a loyal customer base and establishing the brand in the local community.