Reporting to the Senior Director of Operations, duties include; direct, mentor and coach growing team of experienced account managers to support all clients as well as policy and procedures of program management. • Implementation and on-boarding of over 60 contracts within the Department of Veterans Affairs covering 18 of the 21 VISN (Veterans Integrated Service Networks). • Successful retention of 99% of expiring contract over the past 4 years. • Redesigned and adaptable” virtual clinic” model to meet a variety of specific needs for our VA clients• Provide leadership and guidance to growing team of account managers to support and grow expanding National Managed Care Contract for the US Marshal Service detainee population with complete managed care program which includes Preferred Provider Network, claims processing and re-pricing as well as payments to providers and complete pharmacy services to over 300 separate detention facilities across the United States and the Caribbean.Senior Account Executive (2008-2011) Reporting to the Vice President and Chief Executive Officer, with responsibilities similar to those above prior to the full implementation of the US Marshal Service contract. • Direct responsibility to support all Customer Care Center personnel in support of the growing VA 1st and Emergent Pharmacy Program• Successfully manage the growth from approximately 127 CBOC (Community Based Outreach Clinics) to currently over 625 locations including a number of VA Medical Centers and ER facilities • Project lead in the successful implementation of all of the contracts awarded (over 40) from September 2008 to present,

• Responsible for all print work for Reliant Energy, H-E-B, Anderson Erickson Dairy, Sanderson Farms, Current Energy, UCLA Medical Center, Goody’s Family Stores and ArcLight Cinemas. Also covered on Bahama Breeze Restaurants and National Pork Board.• Estimating, scheduling, delivery of ad materials and/or supervision of press and finishing, then manage the jobs to completion, on time and on budget.• Worked closely with art directors to achieve their vision with a balance of practical production solutions while staying true to the design and function of the piece. • Types of projects include, out-of-home advertising, transit, collateral, direct mail as well as advertising materials for multiple publications and newspapers. • Provided on-going vendor negotiations to get the best quality product for a competitive cost, provide realistic production schedules to meet sensitive deadlines.• Responsibility included reviewing all print billing for accuracy prior to sending to A/P.

• Supervise print production for: ExxonMobil, Encore Acquisition Partners,XTO,Energy, Cash America, Healthpoint, Medicis, DFB Pharmaceuticals, DPT Laboratories, Bioglan Pharmaceuticals, BNSF, Emerson Process Management, Amon Carter Museum, Fort Worth Museum of Science and History.• Estimating, supervision of press and finishing, then manage the jobs to completion, on time and on budget.• Worked closely with six art directors/designers to achieve their vision with a balance of practical production solutions and staying true to the design and function of the piece. Types of printed material include, annual reports, marketing and promotional items, trade show graphics, collateral materials, newsletters, direct mail as well as advertising materials for multiple publications.• Provided on-going vendor negotiations to get the best quality product for a competitive price. • Responsibility included reviewing all print billing for accuracy prior to sending to A/P.

• Trained and mentored production managers as head of one of four production groups within the agency.• Provided print production for clients such as: EXPO Design Center, MetroPCS, Questia, Sabre, Travelocity.com, PrimeCo, ClubCorp, Our Lucaya Resorts and Bennigan’s Grill & Bar, Continental Airlines and Legend Airlines• Estimated jobs including agency time as well as outside vendor costs then manage the jobs to completion and on budget.• Oversaw production and fulfillment of ad materials to publications including mechanicals, retouching, composition of ads, proofing, quality control, shipping, ad reprints, and maintaining historical data.• Oversaw production and press-checked all printed materials including posters, signage, wild postings, collateral pieces and out-of-home campaigns and agency reprints.• Responsible for all print billing and manage client print budgets within group.

• Supervised staff, scheduled production, estimated time and billing, reported profit and loss• Buyer of print and production (illustration, photography, stock)• Managed studio, capable of complete design and pre-press operation (Quadex system with Macintosh front end), design, graphics and text integration with high resolution film output• Supervised production and printing of 760 page catalog, multiple ads, brochures, sales collateral and technical publications• Photographic art direction, in studio and on location) • As photographer, was providing large - format photography for ads, brochures and sales material for Stark clients and as an outside supplier to others• 35mm format, location and studio