Dennis Jacob Castillo Email and Phone Number

I am now working as Assistant Restaurant Manager that overseeing the efficient running and profitability of our restaurant and managing our employees. Managed front-end and back of the house duties facilitating smooth operations throughout the restaurant. Provided highest level of customer service with a positive professional attitude I am professionally responsible in ensuring compliance of standard operating procedures in the business, producing staff Rota, overseeing stock levels, handling customer inquiries and complaints, problem solving, preparing and presenting staffing/sales reports, assessing and improving profitability, setting targets and recruit, train and motivate staff, maintain a high standard of quality control in hygiene and health and safety.

Currently working as a Restaurant Supervisor that oversees the general store operations. As one of the management team, I effectively supervise my key area of responsibilities and professionally imply my skills and capabilities.

As a Front Desk Clerk, in a short period of time, I adapt the knowledge of handling an office works. Such as, preparation of correspondence, file organization and A1 Files, encoding and updating data, daily liquidation of municipality expenses and handling general inquiries both telephone and walk-in.

As a Customer Support Representative, I prepare sales promotion via phone and build the company’s products and services to win a transaction and make repeatable sales. Effectively generate sales and hit quotas given by the department. Given a good communication skills, I effectively bring this position as a productive employee.