Dennis Kumar Email & Phone Number

Bengaluru, Ka, In

Pune, Maharashtra, India

Bengaluru Area, India

Building a savings based fintech platform.

India

Responsible for creating a group wide loyalty program across select Tata Group Companies.

Bengaluru Area, India

- Responsible for PAYBACK’s Rewards business P & L- Key responsibilities include business strategy, product management, Product development Vendor management, business development & account management- Drove revenue growth of over 100% YoY in the Rewards catalogue vertical resulting in ~1mn e-commerce transactions & revenue of ~600mn- Support new product development of any real time redemption channels including any linked project - Driving redemption volume through marketing… Show more - Responsible for PAYBACK’s Rewards business P & L- Key responsibilities include business strategy, product management, Product development Vendor management, business development & account management- Drove revenue growth of over 100% YoY in the Rewards catalogue vertical resulting in ~1mn e-commerce transactions & revenue of ~600mn- Support new product development of any real time redemption channels including any linked project - Driving redemption volume through marketing campaigns Ensure smooth launch and roll out of the project - Responsible for creating offers, content development and site updation as per the calendar- Management of end to end ecommerce operations which includes product selection, pricing, promotions, online marketing, analytics and order fulfillment - Manage sourcing and merchandising team to drive the rewards catalogue across top 10 categories- Drive value to customers by having customized offers - Support development an maintenance of real time redemptions online as well as instore- Create sales pipeline for promotions and media business through advertising agencies and media houses - Data base marketing through various promotional marketing campaigns - End to end process management for promotional campaigns- Generate revenue through data base marketing Show less

Bangalore Area, India

- Responsible for monitoring vendors and back office on the SLA’s agreed upon mutually - Supervise the subordinates deliverables, hand hold and guide them in the right direction when required- Ensure that the monthly planning is done in advance, & signed off by relevant stake holders- Identify process gaps, improvements areas& drive the team’s efficiency, thus eliminating redundancy- Facilitate internal stake holders timely fulfilment of enrolment cards for external partner… Show more - Responsible for monitoring vendors and back office on the SLA’s agreed upon mutually - Supervise the subordinates deliverables, hand hold and guide them in the right direction when required- Ensure that the monthly planning is done in advance, & signed off by relevant stake holders- Identify process gaps, improvements areas& drive the team’s efficiency, thus eliminating redundancy- Facilitate internal stake holders timely fulfilment of enrolment cards for external partner consumption- Risk management and mitigation - Ensure that the customer complaints are attended upon as per the agreed SLA’s- Ensure knowledge sharing is done on a regular basis internally through VOC and externally by regular updates- Ensuring frequent reviews and audits at vendor locations for adherence to Data security & other risk mitigation- Identification of New vendors, Cost Negotiation, selection of vendors & appointment after signing Contracts & Service Levels Show less

Bangaon Area, India

- Vendor Management- Establish clear deliverables from external as well as internal stake holders, and track them on a regular basis- Regular Vendor Reviews, Vendor score card to drive excellence in process and quality - Evaluate new vendors for catalogue sourcing - Conduct regular audits and mystery shopping as a part of the process improvement - Ensure Regular updates on the product catalogue is carried out as per agreed TAT

• The job involves building & maintaining relationships key roles in ensuring customers delight & sales, thereby increasing revenue & adding value proposition to the channels, in the face of increasing competition from aggressive competitor & ever demanding Customers.• Have good interpersonal and presentation skills.• Proven ability to take initiative to achieve company objectives.• Playing active role in Business Development.

Bangalore

• The job involves building & maintaining relationships key roles in ensuring customers delight & sales, thereby increasing revenue & adding value proposition to the channels, in the face of increasing competition from aggressive competitor & ever demanding Customers.• Have good interpersonal and presentation skills.• Proven ability to take initiative to achieve company objectives.• Playing active role in Business Development.

Master'S Degree

St Joseph'S Arts & Science College, Electronics