Dennis Lord

Dennis Lord Email and Phone Number

Independent Contractor at Dennis Lord Consulting @
Dennis Lord's Location
Orlando, Florida, United States, United States
Dennis Lord's Contact Details

Dennis Lord personal email

About Dennis Lord

Dennis Lord is a highly skilled senior level IT professional with extensive experience in project management, desktop and network support. As an operations analyst with the Progressive Casualty Insurance Company, Dennis has over 11 years experience supporting computers, networks and telephony systems in multiple offices in his assigned area.Areas of Expertise10+ years providing user support, on-site, telephone and through network connections. Knowledge of and troubleshooting skills for network LAN/WAN and wireless systems Desktop/Laptop support, upgrades, and repairs LAN administration Comp TIA certified A+, Network+, Server+ trained Customer service and mentoring Telecom support, setup and infrastructure maintenance Office and network hardware installation, configuration, repairs, and preventative maintenance Equipment Inventory Control. IT Infrastructure Library (ITIL) training, ISO 9000 certification training Remedy work ticketing systems Service Level Agreements and Knowledge wareSpecialties: A+ Certified Cisco, DOS, Windows '98- Win7, Ethernet, Ghost,Help Desk Support, Hewlette Packard, IBM, , Inventory Management, LAN, Laptop/Desktop computers, Lotus and Microsoft Products, McAfee and Norton, PCAnywhere. Peripherals, Printers,Scanners, Servers Routers Switches. TCP/IP Technical Support, Ethernet and Token Ring. Training Programs, Troubleshooting, VPN.

Dennis Lord's Current Company Details
Dennis Lord Consulting

Dennis Lord Consulting

Independent Contractor at Dennis Lord Consulting
Dennis Lord Work Experience Details
  • Dennis Lord Consulting
    Owner
    Dennis Lord Consulting Mar 2010 - Present
    Independent Contractor providing IT services to short term (projects) and long term (contract) clients. Past and current clients have included. Price-Waterhouse, ISI (Non-profit family services) and Air Traffic Services.
  • Progressive Insurance
    Senior It Operations Analyst
    Progressive Insurance May 1998 - Sep 2009
    Provided onsite and remote technical support for hardware/software including desktop, laptops, printers, scanners and other peripherals. Direct responsibility to work with project managers and local vendors to coordinate local (Mac’s) moves, adds, and changes and other (BOA’s) branch office activities, office opening, expansions and closings.Key Achievements:-Installed equipment and provided startup support for new office installations, office moves and build-outs. Provided PC and Laptop imaging and break/fix support.-Spearheaded projects to upgrade over 500 users from Windows to Win2000 and later upgrade to Windows XP. Upgraded commercial (MS Office) and custom software packages both onsite and remotely.-Installed and upgraded and repaired a wide variety of peripherals including personal and network printers, scanners, Faxes, UPSs, and barcode scanners and LAN printers.-Performed routine and emergency maintenance on network infrastructure moving and adding fax lines, LAN jacks and telephone systems.-Provided outstanding customer service and known as the “Fixer” , Very good people skills at all levels either on-site face to face, on the telephone, or via remote control software.
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  • Alcan Aluminum Corporation
    Environmental, Safety & Systems Coordinator
    Alcan Aluminum Corporation Jan 1990 - Feb 1998
    Primary contact for state and federal agencies, and provided technical and regulatory expertise to coordinate special projects with emphasis on the plant's environmental programs, safety programs, industrial hygiene, and developing and maintaining the plant's internal computer/system network. Key Achievements:Developed and presented key training programs mandated by the EPA and OSHAManaged vendors and consultants needed to successfully apply for state and federal operating permits.Created a successful safety/industrial hygiene program that lead to over a year without a "loss time accident'

Dennis Lord Skills

Casualty Insurance Operations

Dennis Lord Education Details

  • Georgia College
    Georgia College
    Political Science

Frequently Asked Questions about Dennis Lord

What company does Dennis Lord work for?

Dennis Lord works for Dennis Lord Consulting

What is Dennis Lord's role at the current company?

Dennis Lord's current role is Independent Contractor at Dennis Lord Consulting.

What is Dennis Lord's email address?

Dennis Lord's email address is dg****@****ail.com

What schools did Dennis Lord attend?

Dennis Lord attended Georgia College.

What skills is Dennis Lord known for?

Dennis Lord has skills like Casualty Insurance, Operations.

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