Store Manager Ii
San Francisco, California, Us
Store Managers are responsible for the overall success of the store team and serve as the face of Wells Fargo in the community. Store Managers lead with ethics, integrity and embrace diversity and inclusion. They are viewed as an expert in the store and can effectively demonstrate all aspects of the Wells Fargo Customer Experience culture, including the Customer Experience Roadmap process. Store Managers possess in-depth knowledge about products and systems, model behavior, coach the team to success, and use initiative and good judgment to manage the store s budget and lead the store to achieve projected results. The Store Manager is able and willing to support the Service Manager and can observe, coach, and provide feedback to the service team. Success includes hiring, coaching, training, and developing all store team members to achieve consistently high performance objectives. Store Managers take a balanced approach by minding the stores compliance requirements, effectively scheduling the store team, coaching and developing all team members, consistently addressing team/performance issues, and holding team members accountable for the delivery of exceptional customer service, sales expectations, and operational integrity. The Store Manager serves as a model for the Wells Fargo Customer Experience culture with a focus on ethics, integrity, and embracing diversity. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
