Responsible for overseeing departmental activities to maximize efficiency and effectiveness, and realize the organization’s goals. • Participated in supply chain planning and inventory forecasting for long-term inventory depreciation leading to improved accuracy of purchasing budgets.• Assisting customers in exploring products, and addressing inquiries to make informed purchasing decisions.• Orchestrated comprehensive training sessions on product features and customer alignment leading to improved sales team performance. • Collaborating with the marketing team in developing products marketing calendar using product movement data. • Liaise with production, installation, and design to identify and assess new technologies, tools, and materials for potential implementation.• Coordinating cross-departmental strategies between logistics, sales, planning, and production; streamlining workflows and improved customer satisfaction, resulting in an increase in on-time deliveries and a boost in customer retention. • Conducting an operational evaluation to support the formulation of growth strategies, and investment decisions. • Liaise with finance to provide input for monthly and quarterly projections, analyze supplier data, and review payment plans.• Implementing a material and product monitoring system on the production and service floor to promote proper handling, correct usage, and reduce waste.• Overseeing the purchase operations from requisitions, obtaining quotes, approvals, and the logistics involved for both local and import purchases. • Led and participated in internal and external stock audits, verifying inventory levels and identifying discrepancies.• Provide departmental leadership by setting annual strategies, KRAs, and KPIs; defining objectives and goals; and monitoring KPIs and appraisals for department staff.• Chaired the OH&S Committee, spearheading initiatives to promote a safe work environment.