Dennis Moonga Email & Phone Number

Creating and maintaining a records management system.Performing data entry tasks.Updating existing records.Retrieving information from filing system when requested.Maintaining up-to-date logs, including information about changes and who has access.Scanning and uploading files to create digital copies of physical records.Processing and filing copies of incoming and outgoing physical correspondence.Conducting routine verification to ensure integrity of the filing system.

Lusaka, Zambia

Maintained clean and orderly work station.Built trustful relationships with customers to encourage return visits.Cleaned up gas and other spills in accordance with spill procedures.Facilitated sales of services and goods.Checked customer identification for alcohol, cigarette, and lottery sales.Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.Collected gas and amenity payments based on customer orders.Responded to all customer inquiries thoroughly and professionally.Responded to customer requests efficiently and with knowledgeable assistance.Determined customer needs by asking relevant questions and listening actively to responses.Shared best practices for sales and customer service with other team members to help improve store's efficiency.

Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.Met customers in homes and businesses to discuss and demonstrate products.Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.Wrote weekly reports outlining activities and sales.Worked independently with minimal supervision.Built relationships with customers and community to promote long term business growth.Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.Contributed to team objectives in fast-paced environment.Prioritized tasks and projects to meet tight deadlines.Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.Attended monthly sales meetings and quarterly sales trainings.Addressed multiple industry issues and provided client support.

Bachelor'S Degree, Medicine

Doctor'S Degree, Medicine And Surgery

Grade 12 School Certificates, Senior Secondary Education

Selected as class prefect,represented the school on various inter Schools quizzes at St Edmund's Secondary School Once elected.

Grade 9 School Certificates, Junior Secondary Education

Member of Chongololo club-a school club aimed at environment conservation. Elected as chairperson of Chongololo club.

Grade 7 School Certificates, Junior Primary

Member of Chongololo club-a school club aimed at environment conservation. Elected as chairperson of Chongololo club.

Medical Degree