Currently Print Procurement Manager at Stream Solutions.

My experiences and knowledge of the complete print process and print industry combined with customer management and understanding, put me in a unique position for this role as team leader, essentially with the aim of collaboration, which is in the best practice interests of the client.My responsibilities at Stream include but are not limited to,•Seamless management of PMU operations as a result of customer requirements•PMU Team motivation and mentoring with the ability to motivate and organise others •Maintaining company integrity and to be aware of and actively supporting Stream’s social responsibility to the environment, community and relevant stakeholders•Customer/Supplier Relationships including conflict negotiation. To consistently demonstrate excellence in all dealings with customers as we seek to continually exceed their expectations•Quote and order management•Logistics management•Identifying and implementing cost savings across the Print management spectrum•Maintaining Telstra brand and colour management - Press checks•Monitoring and maintaining Streams high standards of expectations and ensuring a cohesive, responsive and responsible service for SLA’s

At CDC I was repsonsible for a small team of print professionals and designers didicated to maintaining major accounts using traditional offset and digital Print Management methodologies both in Australia and overseas.Accounts: K Mart Auto-Bunnings-Capital Finance-Moderne Group-Corporate Express Aust/Europe-Officeworks Aust-Staples UK/EuropeResponsibilities:•Regular liaison with the customer’s/product owners to create and maintain solid relationships built on trust, honesty and integrity.•Ensuring all SLA's, time schedules and quality standards/branding are met.•Liaise between customer, agencies, mail houses, suppliers and production staff to ensure that the technical requirements & client briefs are clear & concise. •Professionally assess the customer/agency brief to ensure that supply chain will be able to deliver the optimal solution for the customer.•Obtain pricing for all elements of the brief including design, print promotional distribution, mailing, etc as required.•Advise production schedules and develop timelines to achieve the customer’s delivery date.•Advise the customer and provide samples & estimates of alternative solutions to improve production, quality and reduce costs. •Advise the customer on alternative solutions to that being requested-act as consultant.•Attend press check when required.•Attend work in progress and creative briefing meetings with customer and agency (W.I.P’s).•Manage internal daily W.I.P reports.•Manage Invoice queries from customers and report financial performance on a monthly basis or as required by the customer.

As the team lead on many accounts my role was the co-ordination and management of efficient procurement of printed product and/or related services, as requested by the customer, in accordance with the Contracted Service Levels (SLA'S) and to meet the necessary delivery schedules and quality standards.Project leader on several projects and tender submissions for DSI Group.Examples of contract: PO Cruises - Dept of Education - Dept of Defence - TAFE NSW - Sydney Univercity- AC Neilsen - Parliamant House.All aspects of Print Management/Procurement, warehousing and distribution.