Dennis Morrison Email & Phone Number

Frisco, Texas, United States

Mckinney, Texas

Frisco, Texas, United States

Utilized excellent customer service skills to greet event goers entering the stadium, providing a great first impression on behalf of the FC Dallas Soccer Club.Worked hard to enhance the overall event morale and ensure a positive sporting experience, energetically interacting with fans, answering questions, helping resolve issues, and promoting the team brand.Interacted with fans leaving the stadium after games, ensuring that they had a great overall experience and dispensing useful information to event-goers about upcoming events and promotional giveaways.

Arlington, Texas

Demonstrated leadership capabilities and experience by serving faithfully as the Flag Team Captain for the Dallas Cowboys Football Club since 2012.Led entertainment initiatives throughout the course of the event, leading the Dallas Cowboys team onto the field, assisting the Dallas Cowboy Cheerleaders, and assisting with pregame and half time entertainment activities.Directed the stadium in chants meant to increase team morale, running across the field to do so when the Cowboys scored, worked to increase the intensity in the stadium before, during, and after the game. Served as the face of the franchise when directing large scale challenges to fans during halftime and breaks, conducting on camera personality giveaways, and connecting with fans for photo opportunities.

Arlington, Texas

Established positive rapport with event goers in order to maintain a lively game day atmosphere and promote repeat business.Showcased excellent customer service skills when greeting and assisting fans, answering questions, providing product knowledge to educate fans about the Dallas Renegades team, and quickly resolving any issues.Worked as an entertainer for the Dallas Renegades, boosting team support and making the event more memorable for fans.Interacted with fans in a variety of creative ways, pausing for photo opportunities, conducting on screen and off screen promotions and giveaways, organizing lively and light hearted challenges, and leading chants.

Frisco, Texas

Directed daily operations, ensuring a consistently high customer satisfaction rate while continually developing a high performing team, evaluating employee performance to identify further training and hiring needs.Worked closely with department managers to fine-tune operations, establish sales goals, manage budgets, devise sales strategies, and consistently maximize sales and profits while increasing base of repeat customers.Aided in the management of merchandise selection, product displays, inventory management, and pricing; working strategically with the team to find new and innovative merchandising techniques to maximize sales.Managed all store personnel, interviewing, hiring, training, mentoring/coaching, and evaluating employee performance in order to give punctual performance appraisals, necessary feedback, and vision casting.Oversaw store budget, payroll, profits and losses, personnel management, inventory management, sales promotions and executions, scheduling, and store-wide merchandising.

Celina, Texas, United States

Worked closely with the Store Manger to provide direction for the store’s success moving forward, coordinate store-wide logistics, and help evaluate the store overall to find strategic ways to enhance its performance & reputation. Built strategic plans that enhanced the store brand, provided new innovative ideas on merchandising, and developed new marketing and sales tactics to attract new customers while retaining current customer base.Aided in the management of merchandise selection, product displays, inventory management, and pricing.Helped manage the Human Resource aspect of the business through recruiting, onboarding and training, and providing continuous development of store personnel through on-site mentoring around demonstrated best practices.Performed an array of administrative duties vital to the business, including creating the weekly schedules, handling the order supply requests, writing up incident reports, analyzing profit/loss reports, and conducting inventory management.

Bachelor Of Arts, Sociology

Associate Of Arts - Aa