Dennis Mulwa Email and Phone Number

>Recruitment of eligible dealers for Bosch and Uetsu brands.> Business development - Building dealer network for product market share growth>Sales and Marketing - Strategic planning, setting and achieving sales targets, product presence all regions of the country> Inventory management - Controling stocks to ensure consistency in supply of the products in the market.>Quality management - continuous performance monitoring of products sold through continued… Show more >Recruitment of eligible dealers for Bosch and Uetsu brands.> Business development - Building dealer network for product market share growth>Sales and Marketing - Strategic planning, setting and achieving sales targets, product presence all regions of the country> Inventory management - Controling stocks to ensure consistency in supply of the products in the market.>Quality management - continuous performance monitoring of products sold through continued feedback from end users.>Achieve set sales targets and increase overall market share of the assigned product portfolio> Brand positioning and sales promotion through intelligent market assessment and propose effective marketing activities >Develop new business strategies for customer acquisition and retention. >Identity growth opportunity areas and business dealers to strengthen business and increase market share>Protect and develop the existing clients through continuous relationship building - customer visits, cold calling and emailing >Regular and constant monitoring, analysis and evaluation of competitor activities and their effect to the business and product market. >Debt and account management - ensuring smooth running of business in customers with credit accounts. Timely statement sharing and debt collection >Providing solution to customer problems- technical, warranty, customer complaints and claims. >Handling customer feedback with root cause analysis and countermeasures for customer satisfaction >Prepare and submit activity reports >Gathering market intelligence reports and share with the management team>Follow ups to ensure timely invoicing and delivery of customer orders. Show less

1. Business development - identification of potential customers, guiding the team on route to market, and acquisition of clients for the company. Over 20 customers acquired within the first 2 months of operation. 2. Customer education on vehicle service schedules, benefits and value of recommended service intervals and use of genuine parts for their vehicles3. Organizing trainings for vehicle owners representatives, drivers and mechanics. 4. Customer relationship management through… Show more 1. Business development - identification of potential customers, guiding the team on route to market, and acquisition of clients for the company. Over 20 customers acquired within the first 2 months of operation. 2. Customer education on vehicle service schedules, benefits and value of recommended service intervals and use of genuine parts for their vehicles3. Organizing trainings for vehicle owners representatives, drivers and mechanics. 4. Customer relationship management through follow ups, service schedule reminders, account management, providing technical advise on newly acquired vehicles and the fleet in general. 5. Working with the team to ensure Company revenue growth through sales of tires, lubricants, spare parts and vehicles services- wheel alignment, balancing, quick service, garage services. I was able to grow the company sales from startup to Ksh. 6, 000, 000 per month within 4 months of operation. 6. Inventory management - worked with the stores manager for stocks management, requisition and purchase of parts, tires, batteries and tyre centre operation consumables. Show less

1. Regional Account Manager- Handling technical sales of Tires, Motor Vehicle Accessories, Batteries and Lubricants in demarcated area, improving sales with the existing clients and increasing the products market share through identification and conversion of new customers within the region. 2. Identity growth opportunity areas and business dealers to strengthen business and increase market3. Customer product range and knowledge training enhancing value proposition mode of selling… Show more 1. Regional Account Manager- Handling technical sales of Tires, Motor Vehicle Accessories, Batteries and Lubricants in demarcated area, improving sales with the existing clients and increasing the products market share through identification and conversion of new customers within the region. 2. Identity growth opportunity areas and business dealers to strengthen business and increase market3. Customer product range and knowledge training enhancing value proposition mode of selling. 4. Product performance monitoring and providing reports to the customer for analysis and recording5. Handling customer claims and complaints 6. Credit management and debt collection - work with accounts department to ensure all invoices, statement of accounts are shared with customers on time. Following up to ensure payment is done within the agreed period with the customer. 7. Customer relationship management through cold calling, emailing to ensure business continuity and customer loyalty Show less

1. Sales and rental of Vehicles, industrial equipment, lifting machineries.2. Asset Management -Scheduling and overseeing maintenance of construction and lifting equipment, monitoring operations of all equipment rented out to clients. 3. Logistics management - organizing and overseeing delivery and demobilization of equipment to and from the site on time. 4. Customer relationship management - customer acquisition and retention, updating on customer account status and ensuring… Show more 1. Sales and rental of Vehicles, industrial equipment, lifting machineries.2. Asset Management -Scheduling and overseeing maintenance of construction and lifting equipment, monitoring operations of all equipment rented out to clients. 3. Logistics management - organizing and overseeing delivery and demobilization of equipment to and from the site on time. 4. Customer relationship management - customer acquisition and retention, updating on customer account status and ensuring invoices and statements are shared on time, debt collection and ensuring smooth operations in customer transactions Show less

1. Production - Lathe machine operations and maintenance, milling, drilling works2. Boiler house - Boiler operations and maintenance 3. Paper mill process, machine operations and maintenance. 4. Different types of pumps maintenance and service in the paper milling water purification process5. Paper quality analysis and testing, laboratory process in quality control 6. Paper conversion machine operations and maintenance - rewinding machines, napking folders and core maker… Show more 1. Production - Lathe machine operations and maintenance, milling, drilling works2. Boiler house - Boiler operations and maintenance 3. Paper mill process, machine operations and maintenance. 4. Different types of pumps maintenance and service in the paper milling water purification process5. Paper quality analysis and testing, laboratory process in quality control 6. Paper conversion machine operations and maintenance - rewinding machines, napking folders and core maker machines Show less

Cement Milling., manufacturing and packaging process, Cement Machinery maintenance.