Dennis Mutahi Email & Phone Number

Nairobi, Kenya

➢ Designing and implementing short- and long-term plans to ensure ICT infrastructure and security meets the established standards, existing and future capacity and capability requirements;➢ Developing procedures and associated implementation, testing and training plans for infrastructure administration, security and data management;➢ Participating in the planning, design, implementation, support and maintenance of ICT infrastructure and security systems;➢ Ensuring compliance to legal and regulatory requirements regarding ICT infrastructure and security.➢ Developing, implementing, and maintaining the ICT infrastructure including server and network configuration, security, accessibility, connectivity, and backups;➢ Ensuring business continuity measures are implemented and kept up to date, including disaster recovery plans for critical systems;➢ Conducting ICT systems, infrastructure and equipment administration by ensuring that configuration data backups are done regularly, verified for completeness as well as undertaking patch management;➢ Maintaining hardware asset register detailing ICT equipment used by the Authority, and identifying, analysing and managing associated information risks;

Kenya

➢ Coordinate internal resources and third parties/vendors for the flawless execution of projects➢ Ensure that all projects are delivered on time, within the scope and budget➢ Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility➢ Ensure resource availability and allocation➢ Develop a detailed project plan to monitor and track progress➢ Manage changes to the project scope, project schedule and project costs using appropriate verification techniques➢ Measure project performance using appropriate tools and techniques➢ Report and escalate to management as needed➢ Manage the relationship with the client and all stakeholders

Kenya

➢ Design, plan, and manage the expansion of the company’s core infrastructure across Kenya and potentially neighbouring countries, ensuring that it meets both existing and future requirements for capacity, path diversity, and redundancy.➢ Develop, implement, and maintain policies, procedures, and associated training plans for network infrastructure design, installation, and maintenance.➢ Develop and manage a team of Solution engineers that can scope and design leading technical solutions to meet customer requirements.➢ Manage and ensure optimal operation of all network infrastructure assets, including power solutions, routers, switches, hubs, and so on. Assess, approve, and administer all network infrastructure equipment.➢ Negotiate with vendors, outsourcers, and contractors to secure network infrastructure products and services.➢ Assist in the planning and implementation of network security as established by the corporate ICT department to ensure that system access to data is restricted to authorized staff.➢ Implementation of ICT security/network policies and procedures.

Kenya

➢ Troubleshoot complex application and system interactions to quickly resolve live-site and supportive system incidents.➢ Works with field project teams to help design and implement the internal and external systems.➢ Evaluating network performance issues including availability, utilization, throughput and latency.➢ Ensuring adequate data protection measures are in place.➢ Facilitates project startup by taking part in the IT equipment procurement process and provides setup configuration and maintenance management of network and servers.➢ Utilize the ICT Helpdesk trouble ticket system for recording all service requests, incidents, problems and resolutions.➢ Maintains PC security systems to ensure that access to data is restricted to authorized staff.➢ Manage and coordinate all equipment repairs, warranty issues, purchasing specifications in accordance with IT standards.

• Administering, configuring and troubleshooting servers and storage.• Problem resolution and escalation of server and storage.• Analysis of server and storage hardware and operating system software.• Implementation of tactical service improvements, upgrades and system patches.• Operation of backup tools and testing of disk and data recovery solutions.• Implement and maintain system standards and procedures on system.

• Prioritize and perform data entry duties in an organized manner.• Process and enter data in appropriate databases.• Process, verify and execute data on the system.• Maintain and update workflow record.• Cleaning and compiling data reports.

Bachelor'S Of Science, Computer Science

Education record