EAG is a women owned, vertical transportation consulting firm

Providing independent consulting services in accounting, to clients in the hospitality industry. Previous positions include Operations Manager / COO and Sales & Marketing Manager roles with Suburban Auto Body in Little Canada, MN.My key qualities and achievements include:- Acquired close to a decade’s experience directing business operations, sales, and training and development initiatives at Suburban Auto Body- Directed all marketing, and spearheaded the initiative to revamp the website- Updated the organizational structure, ensured that sales goals were consistently achieved, and cultivated trusted relationships with staff and diverse external stakeholders- Boosted business earnings by achieving a closing rate of over 90% and by securing six fleet accounts as Sales Manager- Recognized for ‘Most New Accounts and Rookie of the Year’ at Costa Mesa Securities- Top Producer, Shoreline Development.I have provided exceptional strategic leadership, and by combining sound business acumen with a strong understanding of client requirements, I have optimized processes, and developed and directed high performing sales teams. My passions include community involvement and I contribute actively to organizations such as the Central Center for Family Resources. In addition, I was appointed to the Community Activity Center Advisory Committee by Columbia Heights City Council, and am a former St. Anthony Village PT Fire Fighter. I can be reached at firstavecreative@gmail.com.

Quite simply, it’s the smartest way to boat! No matter your lifestyle, Your Boat Club has a membership option for you. We take the hassle out of boating and let you enjoy the best parts of being on the water. Whether you want to boat once in awhile, 5 times a summer, or unlimited days a year, we have a Membership package to suit your needs.

ASSURED PERFORMANCE IS MADE UP OF 3 ENTITIES: Management Company Non-Profit Consumer Advocacy Organization Legal Co-OpOur strategic partners include several of the largest Auto Manufactures including but not limited to: Ford, Nissan, Infiniti, FCA, Hyundai and GM and others; representing nearly 2/3 of all of the vehicles on the road today. We also work with other world-class businesses like Enterprise Rent-A-Car and many more.Collectively, Assured Performance is by far the largest Certified Business Network in the automotive industry, world-wide.

OPERATIONS MANAGER / COO- 2009-To PresentSUBURBAN AUTO BODY, Little Canada, MN (2003 - 2016)Operations Manager / COO (2009 - Present)In this role I reported to the CEO, and oversaw the process of updating of employee and management policy manuals. I reviewed and updated the organizational structure, managed the maintenance of job descriptions, and revised employee and business performance evaluation methods.I also oversaw the management of personnel-related operations in line with company policies and procedures, prepared estimates and closed sales, and maintained trusted relationships with customers. I also negotiated with insurance claims personnel.Other duties entailed driving the consistently achievement of sales goals, collaboration with Sales Staff and Service Writers to update customer service policies and procedures, and ensuring that Sales staff provided superior customer service.In addition, I conducted outside sales calls to insurance claims offices, insurance agents, wholesale and fleet accounts, and contributed to the design and with implementation of promotional initiatives.

Sales & Marketing Manager (2003 - 2009)As a Sales & Marketing Manager I oversaw branch dealership operations, and generated outside sales by cultivating positive relationships with fleet accounts and insurance agents.I directed all marketing activities, including concept development, marketing campaigns, materials, customer lists, and website content, and played an instrumental role in coordinating logistics for a new branch office. This included research into locations, the establishment of connections, the organization of office space, and the execution of the business launch.By achieving a closing rate of over 90% and by securing six fleet accounts I boosted business earnings significantly. I also spearheaded the initiative to revamp the website, and collaborated with the Designer to create an eye-catching site that maximized search engines, and enhanced web traffic and sales.

TRENDKILLER, INC., Costa Mesa, CA (2000 - 2008)Market DevelopmentI played a crucial role in marketing the Company line of inline skate wheels, clothes, and movies, and served as both a business consultant and vested owner.My achievements included:- Formulated and executed marketing strategies and campaigns that led to sales of $699 K in 2002- Launched the creation of five inline skate movies featuring sponsored professionals, for the purpose of promoting the wheels and clothing line in the U.S. and Europe.

Assistant Sales DirectorI was recruited into this role for the proven ability to generate high sales. I directed a Sales Team of 3 to sell ownership interests in a 26-home development, successfully closed close to 125 sales, and served as the point of contact for the team.Other achievements included the coordination and execution of a mailer and telecommunication campaign in order to attract and recruit prospective clients to view and tour the property investment.

SHORELINE DEVELOPMENT, Costa Mesa, CA (1999 - 2002)Sales ManagerIn this position expanded the investor base, and directed a staff of 7-10 sales professionals. I selected, recruited, appraised, and terminated staff, and developed and presented training programs for sales professionals.I consistently achieved top producer by meeting or exceeding the combined numbers of the sales team, forged positive client relationships and recaptured numerous accounts. In addition, I secured investor confidence by serving as a trusted liaison and by maintaining open lines of communication.Other achievements included motivating staff to achieve maximum performance and the development of team rapport by partnering individuals in order to overcome weaknesses and improve sales abilities.Additionally, I developed and implemented a customized training manual for new projects, and identified the most relevant points for the development of strategies to boost cold calling success.

Sold investments, managed portfolios, and delivered ongoing customer service.Succeeded in passing a rigorous training program with less than a 50% completion rate. Establish rapport and translated financial terms into consumer-friendly language which built a large client base of investors.