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I have a broad, unique cross-disciplinary background in computer science, psychology, and graphic design. Those foundations allow me to tackle IT challenges from multiple perspectives, fusing functional requirements, business objectives, and IT capabilities into elegant solutions that deliver engaging end-user experiences, while maximizing business outcomes.Over the last 20 years, I have become a passionate, trusted advisor to C-suite and executive clients across many industries, including financial, healthcare & pharmaceutical, and manufacturing. Those relationships have allowed me to broaden my appreciation for the complexities of each business challenge and ensure my teams are maximizing technology value to meet those needs.I believe in the value of a hyper-collaborative team, I facilitate open and candid communications, lead iterative/agile approaches to problem solving, and work hard at exceeding the expectations my clients and their customers.
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Global Cto Digital Workplace Services & Experience Officer, Vice President & Distinguished EngineerKyndryl Jan 2024 - PresentNew York City, New York, Us -
Kyndryl Vice President, Global Cto Digital Workplace Services, Distinguished EngineerKyndryl Nov 2021 - Jan 2024New York City, New York, Us
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Distinguished Engineer - Cto Of Digital Workplace ServicesIbm Mar 2020 - PresentArmonk, New York, Ny, UsLeading a platform roadmap to support a data driven approach to device management and end-user support for large enterprises. Using an analytics, cognitive and automation based model, to create a superior user experience and drive business outcomes integrating IBM and vendor technologies. -
Distinguished Engineer - Cto Of Cognitive End-User Assistance ArchitectureIbm Jan 2018 - Feb 2020Armonk, New York, Ny, UsBuilt a technology roadmap to leverage a virtual agent to drive a predictive and proactive end-user experience, where persona details and integration improve business outcomes through the reduction of effort to get support.
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Distinguished Engineer - Chief Architect Cognitive End-User Solutions For Ibm ServicesIbm Mar 2016 - Dec 2017Armonk, New York, Ny, UsLed the creation of a micro-service based platform for IBM Service’s first cognitive virtual agent platform and its supporting delivery model. Created the dev/op pipeline process around continuous deployment of features using the Istio mesh to manage application components in kubernetes. Created an organizational strategy around analytics, cognitive, and automation to deliver non-technical end-users of mobile devices intuitive self-help and self-heal experiences
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Senior Technical Staff MemberIbm Jan 2014 - Dec 2015Armonk, New York, Ny, UsWorked as engagement “Top Gun” on Fortune 500 clients to develop new outsourcing partnerships.Top Gun role is to create new technology solutions for accounts Focus on user experience, an emphasis on core business outcomes (non-IT), lower total cost of ownership, and long term cost-avoidance through the upfront mitigation of technical debtTechnology included Citrix performance, storage optimization and system management (monitoring, notification & reporting) innovation
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Datacenter Relocation Chief ArchitectIbm Jan 2010 - Dec 2013Armonk, New York, Ny, UsLead architect in IBM’s datacenter relocation practice, responsible for creating standards leveraged by over 300 practitioners, including technology, re-useable project plans, project sizing templates, and techniquesProvided critical care outage support for sensitive clients Co-author and instructor of a datacenter relocation Master Class delivered globally (inc. Australia, Singapore, United Kingdom)
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System Management Automation Architect And Team LeadIbm Dec 2000 - Dec 2009Armonk, New York, Ny, UsLed teams to build automation for managing over 100,000 servers across 99 clientsSave over $5.8M in support costs by creating technology that enabled restricted accounts to be managed by off-shore resources securely and by reducing the effort of 30 people supporting the environment
Dennis Perpetua Skills
Dennis Perpetua Education Details
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Marist CollegeGeneral -
Binghamton UniversityPsychology
Frequently Asked Questions about Dennis Perpetua
What company does Dennis Perpetua work for?
Dennis Perpetua works for Kyndryl
What is Dennis Perpetua's role at the current company?
Dennis Perpetua's current role is Kyndryl Distinguished Engineer.
What is Dennis Perpetua's email address?
Dennis Perpetua's email address is dp****@****ibm.com
What is Dennis Perpetua's direct phone number?
Dennis Perpetua's direct phone number is +336268*****
What schools did Dennis Perpetua attend?
Dennis Perpetua attended Marist College, Binghamton University.
What are some of Dennis Perpetua's interests?
Dennis Perpetua has interest in Science And Technology, Disaster And Humanitarian Relief.
What skills is Dennis Perpetua known for?
Dennis Perpetua has skills like Solution Architecture, Enterprise Architecture, It Strategy, It Service Management, Integration, Itil, Cloud Computing, Data Center, Virtualization, Unix, It Management, Enterprise Software.
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