Lead my team of 6 managers and 2 administrative assistants in all aspects of management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations, business development and Regional budgeting. Responsibilities also include: Monitor and review staff work and coach for appropriate improvement. Ensure that all SOPs are followed as well as the TCEQ, EPA, TXDOT, OSHA and other requirements are met. Constantly communicate with the account management team regarding operations. Conduct site visits and communicate with the maintenance and electrical groups about PM’s and repairs to ensure reliable operation. Assist accounting in capital budgeting for all operations in my region Create and manage the operational budget on an annual basis for expected EBITDA. Manage 6 operational budgets monthly for revenue and cost monitoring averaging 22 Million dollars annually. Create monthly business reports (MBR) for Director of Operations for my operations area,  Ensure all Water and Wastewater facilities are always TCEQ/MUD Board/EPA/OSHA ready. Ensure all Operations Managers are cascading proper process control to provide optimum treatment at facilities. Ensure all compliance related data is submitted on time for my region. Attend board meetings to present monthly maintenance invoices and to provide operational support. Overall staff of 83 employees including managers when fully staffed, with 9 being direct reports. Lead Microsoft teams meeting for Quarterly reviews, and biweekly 1:1. Manage all daily, monthly, and annual KPI’s are meet and followed or redirected as needed for business direction.

As the Operations Manager, I was responsible for supervising and maintaining the operations and compliance of 14 wastewater treatment facilities, 13 ground water production facilities, 10 surface water pumping stations and 28 sanitary lift stations. Responsibilities also include: • Maintaining adequate water storage tank levels and pressures to meet water demands. • Assist with measuring and adjusting chemical feed rates. • Manage operational budget monthly for revenue and cost monitoring. • Assist Director of Operations in capital budgeting for the department. • Schedule mechanical work and routine equipment maintenance. • Develop and implement process changes (Inframark Performance Standards). • Make appropriate repair recommendations for malfunctioning equipment. • Monitor and review staff work and coach for appropriate improvement. • retrieve and perform required tests for quality and integrity on water samples.Technical: Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence.Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.Leadership & Initiative: Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

Managed day-to-day activities of operation and maintenance of water and wastewater treatment facilities.Directed work and provided technical assistance and training to other personnel.Ensured that all SOPs are followed and DOT, OSHA and other requirements are met. Makes recommendations for improving SOPs.Interacted with Operations Manager to ensure safety and permit compliance.Interacted with contract laboratories to ensure proper reporting limits and any QA/QC issuesCommunicated with client and customers related to routine technical aspects of operations and responds to inquiries.Trained employees on proper plant operations, repair and installation techniques, SOPs and safe work completed monthly process control and TCEQ reports.

Operate hone machines to produce rough finishes on raw pipe for the oil and gas industries