A Versatile, dedicated, and results-oriented professional with extensive experience in managing program and projects, customer services, business operations, employee relations, and staff development; equipped with the competency to lead diverse professionals toward the accomplishment of company and individual goals. Recognized for proven history in boosting and maintaining efficiency, productivity, and profitability of the business. Highly capable of working effectively under pressure, while sustaining strong rapport with the staff and other professionals within the industry. Articulate communicator. U.S. Navy Veteran.