Help Desk, Printers Technician, CCTV Installation, Troubleshooting

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.Contributed innovative ideas and solutions to enhance team performance and outcomes.Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.Identified needs of customers promptly and efficiently.Maintained updated knowledge through continuing education and advanced training.Provided support and guidance to colleagues to maintain a collaborative work environment.Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Design all types of graphic works like: Business brochure (BBox Solar System, SLIEPA, CRS and more), Company Logos (Ministry of Agriculture and Forestry), Rebrand (Star Beer, Maltina, Cole Storage, National Revenue Authority (NRA), National Public Procurement Authority (NPPA)), Bill Boards, Calendar and moreI do help junior staffs on difficult works, maintenance and also work in spread sheetMultimedia (Conference, documentary Coverage, Drone Pilot), put together videos for social media, advertising and informational purposesLaunched quality assurance practices for each phase of development, set up hardware and software in optimal configurations to meet network performance requirementsInvestigated and corrected problems with printers, copiers and other peripheral devicesMonitored systems in operation and input commands to troubleshoot areasManaged system-wide operating system and software deployments across the nation, as well as related software upgrade problems

Entry of applicant information in to the VIU820 device and assistance the Registration Officer to take care of the centerExport, backup and transmit data to the main server in Freetown

Entry of applicant information in to the VIU820 device and assistance the Registration Officer to take care of the centerExport, backup and transmit data to the main server in Freetown

Design all types of graphic works like: Wedding Souvenir, Birthday invitations, Bill Boards, Calendar and moreI do maintenance computers also help the office to type and edit work like: dissertation, hymn sheets and also in spread sheetCompleted in depth design tests with help of different software, models and design systemsCoordinated, created and scheduled content, designs and periodic updates to company websiteCompleted final touches for projects such as images sizes and font selectionApplied creative expertise to present marketing concepts

Design all types of graphic works like: Wedding Souvenir, Birthday invitations, Bill Boards, Calendar and moreI do help junior staffs on difficult works, maintenance computers also help the office to type and edit work like: dissertation, hymn sheets and also in spread sheet and oversee all network systems in the officeMet with customers to present mockups and collect information for adjustmentResolved conflicts and negotiated mutually beneficial agreements between partiesCarried out day-to-day duties accurately and efficiently, worked flexible hours; night, weekend, and holiday shifts, participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork