Strongly determined and highly analytical professional with 14 years of experience Financial Operations. Adaptable, fast learner with ability to work on own initiative and as part of a team with excellent analytical and communications skills. I hold a master’s degree in Financial Controller and throughout my career, I have amassed comprehensive experience in performing top-flight credit risk assessments, implementing results-oriented collection strategies, collaborating with motivated and productive teams, and driving substantial revenue growth for reputable financial institutions. I offer demonstrated success in effectively coordinating financial services across multiple departments, while simultaneously ensuring optimal customer experiences. Highlights of my experience include: • Achieving in-depth knowledge of financial service transactions, credit and cash-flow analyses. • Managing all facets of accounts receivable, spanning customer bill generation, payment reconciliation, and customer account adjustments. • Innovating results-oriented programs to enhance collection efforts; rescuing up to 48% of past-due accounts through an effective credit and collection counselling initiative. • Providing accurate and detailed oversight of financial analyses while collaborating with multiple teams to enable maximum efficiency and productivity. • Consistently delivering an outstanding level of customer service and satisfaction. With my experience in Credit & Risk analysis, combined with my inherent interpersonal, analytical and problem-solving skills, I am ready to provide outstanding service. Looking forward to increasing my understanding of credit, fraud, risk and compliance in a company where I can incisively contribute with my experience, passion and ideas. Note: Italian Citizenship Mobile: +34 617013305 | E-mail: dennisilf@gmail.com
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Assessor IiiPrefeitura De São Paulo May 2023 - PresentSão Paulo, Brasil- Realização do ajuste financeiro mensal conforme os padrões IN03/SMADS/2018 e IN02/SMADS/2024. - Suporte técnico e financeiro para as Organizações da Sociedade Civil (OSC) e Serviços de Assistência Social (SAS) parceiras. - Desenvolvimento de relatórios financeiros detalhados para supervisores e órgãos reguladores. - Implementação de melhorias nos processos de prestação de contas para aumentar a eficiência e transparência. -
Collection CoordinatorEncobox Apr 2019 - Sep 2021Barcelona, SpainManaged Portfolio Risk and implement Billing actions to reduce arrears.Reported daily delinquency percentages to financial to directors.Assistance and negotiation with banks.Prospecting for new customers.Processed invoices, expense reports and payment transactions.
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Credit And Collection CoordinatorGrupo Cimed Dec 2011 - Apr 2016São Paulo, BrazilCimed Indústria de Medicamentos (Cimed Group) offers a full line of medicines, cosmetics and supplements. The company is among the 4 largest pharmaceutical industries in Brazil and is the only one with its own national distribution, serving more than 50 thousand pharmacies and drugstores in the country. • Leadership of the Credit and Collection team with 8 analysts, 7 assistants, 5 clerks and 2 trainees. • Designed of credit risk assessment and collection strategies based on the… Show more Cimed Indústria de Medicamentos (Cimed Group) offers a full line of medicines, cosmetics and supplements. The company is among the 4 largest pharmaceutical industries in Brazil and is the only one with its own national distribution, serving more than 50 thousand pharmacies and drugstores in the country. • Leadership of the Credit and Collection team with 8 analysts, 7 assistants, 5 clerks and 2 trainees. • Designed of credit risk assessment and collection strategies based on the practices of regulatory agencies. • Management and key user in the SAP - FI system implementation. • Responsible for the budget of registration, credit and collection departments. • Managed Portfolio Risk and implement Billing actions to reduce arrears. • Defined payment terms with the Marketing, Financial Planning and Sales teams to ensure the reduction of the average receiving period and optimization of Operational Cash Flow. • Defined and implemented a long-term credit strategy focused on the sustainable growth of credit, meeting Company's growth strategy (increase in revenues from $ 500 million to $ 750 million). • Ensured monthly closing and forecast routines for Accounts Receivable and report indicators internally. • Led the process of bi-annual review of credit limits of 20,000 clients and ensuring alignment with the Commercial area. • Reported daily delinquency percentages to financial and commercial managers and directors. • Analysis of default and definition of strategic actions to receive overdue accounts. • Defined credit limits for new and active clients. • Reduction of delinquency from 15% to 2% per month • 45% reduction in losses and frauds and 38% recovery of the loss portfolio. • Analysed and release an average of 32,000 orders for billing on a monthly basis. • Visited the largest clients (Wal-Mart, Carrefour, Good Price, Sugar Loaf, Cencosud and Makro) in order to align financial strategies. • Follow-up of legal proceedings. Show less -
Senior Credit And Risk AnalystCimed Industria De Medicamentos Ltda Dec 2010 - Dec 2011São Paulo, Brazil• Credit and risk analysis of business entities and individuals. • Responsible for 35,000 clients, and registration of 35 new clients daily. • Reduction of losses by 45% and reduced overdue accounts from 15% to 2% monthly. • Helped to minimize losses to company, recovering the loss portfolio by 38%. • Issuance of letter of agreement. • Assistance and negotiation with collection companies and banks. • Management of daily and monthly reports of the department of registration… Show more • Credit and risk analysis of business entities and individuals. • Responsible for 35,000 clients, and registration of 35 new clients daily. • Reduction of losses by 45% and reduced overdue accounts from 15% to 2% monthly. • Helped to minimize losses to company, recovering the loss portfolio by 38%. • Issuance of letter of agreement. • Assistance and negotiation with collection companies and banks. • Management of daily and monthly reports of the department of registration, credit and collection. • Created and implemented new registration, credit and collection policies. • Experiences in analysis, write-offs and accounting reconciliations. • Supported 22 branches and an average of 700 sales representatives and sales managers. • Collection and agreements with customers in arrears. • Attendance at internal and external auditing. Show less
Dennis Santos Education Details
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Financial Controller -
Business Management
Frequently Asked Questions about Dennis Santos
What company does Dennis Santos work for?
Dennis Santos works for Prefeitura De São Paulo
What is Dennis Santos's role at the current company?
Dennis Santos's current role is Credit and Collection Coordinator.
What schools did Dennis Santos attend?
Dennis Santos attended Universidade Presbiteriana Mackenzie, Universidade Ibirapuera.
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Dennis Santos
Supervisor De Operações Amazon Na Total Express | Last Mile | B2B | Yellow Belt | Melhoria Contínua L Processos E Inovação | E-Commerce | Varejo |São Paulo, Sp
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