Dennis Spencer Email and Phone Number

As the Manager of Business Relations for Liberty University Online, it is my privilege to connect businesses to the opportunities and offerings that our online programs provide. As companies jockey for market share, the reality of maintaining valuable employees is crucial to customer loyalty. Liberty University Online (LUO) is there to assist with offering a wide range of educational and business relevant degrees so employers can retain and emphasize the value of a good employee by offering education benefits. Partnering with LUO gives businesses the opportunity to increase employee education, retention and higher morale which results in happier customers.

Managing, training, coaching and motivating a team of agents who are helping our Liberty Online students get the classes they need for their degree. Run reports using CRM and Argos. Manually registering classes through Banner. Handle daily employee training. Conduct employee evaluations.

Helping student retention and satisfaction through personal interaction and passion with each advisor here at LUO so the student feels a sense of confidence as they march forward with their educational goals.

• Oversee client relations for a law firm that specializes subrogation, collections and litigation• Prospect and develop new client relationships nationally

• Vehicle leasing to corporate employees and public clientele (2001-2004)• Insurance agent, licensed in both Illinois and Wisconsin (2004-2007)• Ranked #1 on COUNTRY’s Honor Roll in 8-state district in 2006

• Wholesale hard floors – ceramic, porcelain, marble, VCT, laminate wood products• Multi-state territory account building and sales • Specialized in product expansion for existing• Prospecting and development of new client relationships• Coordination of product demonstration and client appreciation events